Company Facts
Reviews Across the Web
Aggregated rating of 4.7/5 from 89 reviews across platforms.
Most Recent Reviews
If I could give 10 stars, I would. CRS was a pleasure to work with, top notch communication and employees. Dawn, the owner, went above and beyond to make sure we were completely satisfied with our repairs, and I appreciated it so much!
Jenea and her team went above and beyond on my water mitigation job. Jenea, Mason, Jeff, Jay, and Will gave superior service with great communication, care to detail, and a personal touch as we were dealing with so much stress. Jenea worked after hours, Mason even helped carry in groceries and was always great with communication and professionalism, and Jay answered all of my many questions with patience and thoroughness. I greatly appreciate their time, skill, and sensitivity during my time working with them and highly recommend their services to all!
The staff at Content Restoration was absolutely amazing! From the first phone call to the end of the service. They communicated with me often keeping me informed of the next step. They went over and beyond with my pac out by treating my belongings as if it was theirs! I had a situation where I needed some of my furniture put into a storage unit. Ryan worked with me patiently by making sure that happened. I highly recommend this company if you are seeking perfection and are needing things done professionally !
It was truly so amazing working with this service. When everything is falling apart and you’re needing a steady constant; they make you feel like they actually got it handled. I didn’t have to lift a finger when they took all of my stuff, cleared each room, cleaned all the things we had, and brought it back. They even spoke and called my insurance company to handle them being a bit resistant. It made the process so much easier in a time of chaos. Elaine was wonderful to work with along with the muscles of the crew who worked diligently and together.
I experienced an unexpected water leak caused by my neighbor's broken pipe since we share a main wall. Mason was the first person I met; he was attentive, considerate, and very kind. Jay came in and got right to work—quiet, knowledgeable, and a sweet guy. Ryan is honestly the best. The moving team operated like a well-oiled machine; they were in and out within a few hours with my belongings packed and ready to be stored. Meredith was kind and patient with my questions, and Elaine was so thoughtful—she made sure I was happy with everything and always called or responded quickly! It's clear they love their work and are very skilled. Many people experience a flood of emotions during this chaotic process, but they let me cry (thanks, Mason) and validated my feelings. They were inside my home for several weeks, and at some point, I looked forward to seeing them for our little conversations. The restoration team truly enjoys their job, and even though I hope we never have to do this again, if it happens, you’ll be the only team I’d trust to restore my home and belongings.
About Contents Restoration Services LLC
Contents Restoration Services LLC serves homeowners and property managers in Charlotte from its local address at 4935 Chastain Ave, Charlotte, NC 28217. The company focuses on water damage restoration, mold remediation, and fire damage restoration, and it also provides assistance with insurance claims. Available around the clock for emergency response, Contents Restoration Services positions itself as a local resource when sudden property damage requires immediate attention.
When water intrudes, prompt mitigation is critical. Contents Restoration Services offers the kinds of water damage services that typically include rapid evaluation, water removal, structural drying, and steps to limit secondary damage. For property owners this often means containment of the affected area, extraction of standing water, the use of drying and dehumidification equipment, and care for personal belongings that may be salvageable. The goal in these situations is to stabilize conditions quickly and to document the loss in ways that help move recovery forward.
Mold remediation work centers on identifying moisture sources, assessing the extent of contamination, and applying containment and remediation techniques to reduce health risks and further deterioration. Contents Restoration Services approaches mold issues with the standard sequence of inspection, moisture control, targeted cleaning or removal, and follow up monitoring when appropriate. For residents and landlords, this process is intended to address the immediate problem while reducing the likelihood of recurrence by addressing the underlying moisture problem.
Fire damage restoration requires attention to both structural and contents recovery. Typical work for a firm offering fire restoration includes stabilization of damaged areas, removal of soot and residues, deodorization to address smoke odor, and coordinated cleaning of salvageable items. Contents Restoration Services lists fire damage among its specialties and assists property owners in sorting priorities after a fire loss, helping to restore living spaces and personal property as part of the recovery process.
Customers have commented on the company’s responsiveness, frequent communication, and the attentive handling of personal belongings. Reviews reflect appreciation for clear updates during stressful events, for teams that treat possessions with care, and for help navigating interactions with insurance companies. Those sentiments are reflected in a Google rating of 4.7 from 89 reviews, which signals consistent positive feedback from people the company has served in the Charlotte area.
Open 24 hours every day, Contents Restoration Services emphasizes emergency availability and local presence for urgent property problems. For homeowners and building managers in Charlotte facing water, mold, or fire incidents, the company represents a neighborhood option that combines around the clock response with hands-on restoration services and assistance with insurance matters.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
Photos
Frequently Asked Questions
What services does Contents Restoration Services LLC offer?
Contents Restoration Services LLC offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the Charlotte, NC area.
Does Contents Restoration Services LLC offer 24/7 emergency service?
Yes. Contents Restoration Services LLC is available 24 hours a day, 7 days a week for emergency response.
How is Contents Restoration Services LLC rated by customers?
Contents Restoration Services LLC holds 4.7/5 on Google from 89 reviews, 5.0/5 on Yelp.
Is Contents Restoration Services LLC licensed and insured?
Restoringly has not verified licensing or insurance for Contents Restoration Services LLC, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does Contents Restoration Services LLC serve?
Contents Restoration Services LLC serves Charlotte, NC and the surrounding area, operating from 4935 Chastain Ave, Charlotte, NC 28217.
How do I contact Contents Restoration Services LLC?
Call (910) 519-8264, visit their website, or request a free quote through Restoringly using the form on this page.
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