Company Facts
Reviews Across the Web
Aggregated rating of 4.7/5 from 174 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Water damage restoration. Quick response buy absolutely no explanation of what needed to be be done. 7 days of 24/7 dryers blowing. My dining room ls absolutely destroyed.
Complete restoration services went above & beyond with my home! Shawn & Greg were completely amazing during the whole process & very attentive. Rex & Brenden left my bathroom & laundry room looking brand new & better than ever. 10000% would recommend CRS!
I did not use their services but did have Shawn come out to inspect my crawl space for any major issues that I needed to address. He was very professional and honest, and did not try to sell me on anything I did not need. I would call CRS for any future needs without hesitation.
Maybe they know what they’re doing with other disaster restoration services, but these guys are clueless when it comes to mold remediation. We are in the process of buying a home and during our inspection found mold in the attic and crawlspace. The seller did not want to use the mold remediation company we suggested and decided to go with Complete Restoration Services as a cheaper option. CRS came out, did their thing, and claimed the job was done. We had our reinspection and there was still mold everywhere in the attic and crawlspace. We took 5 samples and paid for them to be tested. All 5 came back with extremely high levels of mold only days after the remediation. CRS came back out, did their thing, and told us that now the job was done. Our inspector went back out and there was still mold everywhere. The seller was done with CRS and wanted to have a different company come out to finish the job, but CRS is demanding payment so now they are coming out a THIRD time. We’ll see if they actually remediate the mold, but I’m not confident. At this point CRS has single-handedly pushed our closing date back by several weeks. Papers are signed, all other contingencies satisfied, but CRS is simply not capable of remediating mold. They are charging the seller $4,472. Red Truck Disaster Response (a capable and reputable mold remediation contractor) quoted $5,675. The $1,200 saved is not worth it when it comes to your health, skip CRS and go straight to Red Truck. Update: They have failed to remediate the mold on their 3rd try. Our seller has (thankfully) fired them from the job and are now contracting Red Truck to finish the job.
Thank you Complete Restoration service for the the excellent job you completed for mold inspection at my residence. You were professional, prompt, friendly and trustworthy. I recommend you very highly
About Complete Restoration Services
Complete Restoration Services is a family-owned restoration company located in Boise, Idaho, at 1757 N Hampton Rd. The firm focuses on restoring homes and businesses after water, fire, and other disasters, and it advertises round the clock availability for emergency response. Their Google listing shows a 4.7 rating from 174 reviews, and business hours are set to open 24 hours every day, reflecting an emphasis on being reachable whenever an urgent situation arises.
For local property owners, water damage restoration generally begins with an immediate assessment and containment to limit further harm. This work typically includes water extraction, structural drying and dehumidification, and mitigation of secondary damage such as swelling or warping of building materials. Complete Restoration Services positions itself as a resource for those early, critical steps, responding at all hours to start stabilization and coordinate next steps with homeowners and business operators.
Fire damage restoration services commonly involve evaluating structural and cosmetic damage, removing soot and smoke residues, cleaning or restoring salvageable contents, and addressing odors that linger after a fire. In many cases this process also includes temporary boarding, debris removal, and coordination with property owners and insurers to document damage and plan repairs. Complete Restoration Services lists fire restoration among its core offerings for homes and commercial properties affected by fire incidents.
Customer feedback on public platforms shows recurring themes. Many reviewers note prompt responses, clear communication, and professionals who explain findings and options, while others describe particularly attentive or reassuring service during a stressful event. Conversely, a portion of the feedback raises concerns about communication during prolonged drying projects and about expectations for specific remediation types. This mix of reviews suggests that prospective customers can expect responsiveness and professionalism, and should discuss scope and timelines up front to ensure mutual understanding.
Because restoration work often involves multiple phases and trade partners, local property owners should anticipate a process that may include initial mitigation, ongoing monitoring, and eventual restoration or repair. Complete Restoration Services presents itself as available for emergencies any time of day, and as a local family-owned option for coordinating these phases. Homeowners and business managers will typically want to confirm project details, timelines, and the scope of services before work begins.
Complete Restoration Services maintains a visible local presence in Boise and promotes its readiness to respond to emergencies around the clock. Those seeking water or fire restoration in the Boise area can reference the companys location and 24/7 availability when considering next steps after a damaging event, and can review public feedback to weigh community experiences and identify questions to ask before engaging services.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- EPA Lead-Safe CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
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Frequently Asked Questions
What services does Complete Restoration Services offer?
Complete Restoration Services offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Boise, ID area.
Does Complete Restoration Services offer 24/7 emergency service?
Yes. Complete Restoration Services is available 24 hours a day, 7 days a week for emergency response.
How is Complete Restoration Services rated by customers?
Complete Restoration Services holds 4.7/5 on Google from 174 reviews, 3.0/5 on Yelp.
Is Complete Restoration Services licensed and insured?
Restoringly has not verified licensing or insurance for Complete Restoration Services, but the company lists these certifications: EPA Lead-Safe Certified. Ask them directly for proof of license and insurance before hiring.
What areas does Complete Restoration Services serve?
Complete Restoration Services serves Boise, ID and the surrounding area, operating from 1757 N Hampton Rd, Boise, ID 83704.
How do I contact Complete Restoration Services?
Call (208) 646-9515, visit their website, or request a free quote through Restoringly using the form on this page.
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