5.0
65 Reviews
5.0
On Google
24/7
Availability
1
Services Offered

Company Facts

City
Boston, MA
Address
83 Felton St, Waltham, MA 02453
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 5.0/5 from 65 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Fast response22Professional crew15Thorough work11Clear communication10Courteous staff7Easy scheduling7Fair pricing5Help with insurance4
Services mentioned
Water damage cleanup17Mold remediation15Damage assessment10Basement flood cleanup8Repairs and restoration5Emergency water cleanup5Drywall removal4Drying and dehumidification3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

H Chen
Jul 24, 2025

Vincent was very responsive and knowledgeable when I contacted him. His crews took every precaution to keep the area clean and safe. We were very impressed of their work.

Lorenzo Cosmo-Tourreilles
Apr 30, 2025

Vincent, Paul, and their team did a fantastic job! I called Vincent Servello from Cleanway for cleaning 12 air ducts in my 2-family home, mold mitigation in my basements, & filling/sealing my stone foundation in my basements. I truly appreciate their professionalism, dedication, and care they brought to the project. It was an absolute pleasure working with Vincent, Paul, and their team and I'm very pleased with the outcome. 5/5 Stars - highly recommend!

Scarlett J
Nov 7, 2024

Vincent was so amazing! He really took care of us! He understood the assignment and he delivered beyond what I expected! You won’t regret working with this company! Thank you so much - Yvanne

Jessica Pedigo
Oct 15, 2024

Cleanway was fast and professional when we discovered mold in our attic. While they were on site they made sure to walk me through the whole process before they started. Through out the process they kept me up to date on where they were in the process and I had a certificate of completion within a few hrs of the invoice being paid.

Kim Vaeth
Oct 11, 2024

Vincent Servello and his mitigation team helped me through every step of a challenging insurance process and condo management. Cleanway Services exceeded my expectations from air quality testing to their thorough mitigation work. I cannot praise them highly enough.

About Cleanway

Cleanway is a water damage restoration company operating out of Boston, Massachusetts, with a physical location at 83 Felton St, Waltham, MA 02453. The company focuses on helping homeowners and property managers address the immediate and follow up needs that arise after water intrusion, whether from storms, plumbing failures, or other sources. Cleanway positions itself as a local resource for swift, practical restoration work that aims to limit further damage and help properties return to normal.

Cleanway is available 24 hours a day, seven days a week, for emergency response. The business hours are listed as open 24 hours on every day of the week. This around the clock availability is a central part of how Cleanway presents its services, so property owners can reach out at any hour when water damage strikes and requires attention.

Water damage restoration can involve several interrelated steps, and Cleanway provides the hands-on services property owners expect during recovery. Initial assessment and moisture detection identify affected areas and the scope of the problem. Water extraction and structural drying follow, with dehumidification and air movement to remove trapped moisture. Thorough cleanup and sanitation reduce the risk of secondary issues, including microbial growth, and careful monitoring helps track progress until affected spaces reach acceptable moisture levels. These types of services are intended to protect structural elements and personal property when possible, and to prepare the property for any necessary repairs.

Cleanway’s work has been well received by customers, reflected in a Google rating of 5 based on 65 reviews. That high rating signals consistent customer satisfaction in areas that matter to people facing water damage emergencies. Reviewers commonly focus on reliability and the quality of the hands-on restoration work, which prospective clients often look for when choosing a responder after a stressful event.

For local property owners in Boston and surrounding communities, Cleanway offers a single point of contact for the practical challenges of water intrusion. The company’s services are described in terms that matter to homeowners and managers, including minimizing further damage, drying and restoring affected spaces, and managing the cleanup phase so properties are safe and usable again. Cleanway’s location in Waltham provides a nearby base for operations in the greater Boston area.

Overall, Cleanway presents itself as a local, emergency-ready water damage restoration provider with full time availability. Property owners who need prompt attention for water damage can rely on the company’s stated 24/7 accessibility and its strong online rating as indicators of the level of service they are likely to encounter.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

Cleanway photo

Frequently Asked Questions

What services does Cleanway offer?

Cleanway offers water damage restoration in the Boston, MA area.

Does Cleanway offer 24/7 emergency service?

Yes. Cleanway is available 24 hours a day, 7 days a week for emergency response.

How is Cleanway rated by customers?

Cleanway holds 5.0/5 on Google from 65 reviews, 5.0/5 on Yelp, a F grade from the Better Business Bureau.

Is Cleanway licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for Cleanway. Ask them directly for proof before hiring.

What areas does Cleanway serve?

Cleanway serves Boston, MA and the surrounding area, operating from 83 Felton St, Waltham, MA 02453.

How do I contact Cleanway?

Call (617) 682-7800, visit their website, or request a free quote through Restoringly using the form on this page.

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