Chenal Restoration

Chenal Restoration is a Little Rock, Arkansas restoration company located at 10201 W Markham St Ste 307A. The firm focuses on water damage restoration and fire damage restoration for local homeowners and property managers. Customers who have worked with the company describe projects ranging from emergency water extraction and structural drying to repair work needed after fire or impact damage. The business presents itself as a local option for restoring damaged spaces and returning rooms to serviceable condition.

The company operates around the clock and is available 24 hours a day, seven days a week for emergencies. That availability is reflected in its published hours, which list Open 24 hours every day. On Google the business holds a 4.3 rating based on 26 reviews, with several customers giving five star feedback and one reviewer describing a negative experience. These ratings and comments give prospective clients a sense of how previous customers viewed responsiveness and outcomes.

Reviews show that Chenal Restoration has handled a range of repair tasks associated with water and fire damage. Customers reported work that included removal of old popcorn ceilings, hanging new sheetrock to replace cracked or water damaged plaster, repainting ceilings and walls, and replacing entire walls after leaks or impact. One customer described the company helping after a failed drain on a second story, and another described repairs after a tree struck a home. Several reviews note that crews cleaned up as they worked, and that finished surfaces looked new or better than before.

Several reviewers praised the communication and coordination they experienced. One homeowner said Chenal worked well with their insurance company, and others complimented staff members by name for professionalism and quality workmanship. Names that appear in customer feedback include Jessica, Luis, Alphonso, Ms. Escobedo, Chako, Phillip, and owner Mr. Curry. One reviewer said Mr. Curry came out to take measurements and reassured them about the work, and another said Jessica and Alphonso headed up the team on their project.

Not all feedback was positive. One reviewer rated the company one star after a front wall replacement that later experienced problems, including stone falling off and ongoing leaks, and the customer reported difficulty getting follow-up service by phone and email. This contrast in reviews gives potential clients a fuller picture of the range of customer experiences and may be useful when evaluating the company for a particular job.

For homeowners facing water or fire damage, Chenal Restoration presents itself as a local, always-available option that performs restoration and the related repairs many properties need after a loss. Prospective clients should review the posted rating and customer comments and contact the business directly to discuss specific needs, timing, and next steps for their particular situation.