Company Facts
Reviews Across the Web
Aggregated rating of 4.9/5 from 218 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Great experience, Thomas was phenomenal!, would use them him again without hesitation!
My experience with CR was excellent. My neighbor had a major water leak that affected 2 of my walls. Tad stepped me through what I needed to do and resolved the problem with minimal disruption to my place. If you’re looking for water remediation, these guys are excellent!
Dude - my water heater broke and flooded my stairway and ceilings. The Certified restoration team were absolutely life-savers. They came same day we called even though it was a Saturday and got the dry out procedure done. Bryan was the person handling the whole process and was empathetic throughout the entire process. They also recommended a contractor who was great and got it all repaired after the water damage was mitigated. Can't say enough about how great they were and how considerate their entire team was while they were at my house. These guys are the best.
I had an excellent experience with Certified Restoration at my house in downtown San Diego, especially with Tad. After a clean-water toilet overflow soaked the walls and the carpet at the entrance of my bathroom, Tad responded quickly and handled the remediation with urgency, professionalism, and great attention to detail. He was aggressive in getting the problem under control, but also very thorough and efficient. He placed dehumidifiers, fans, heaters, and equipment in the wall area to make sure everything was properly dried and remediated. The work was done perfectly, and I felt confident the issue was handled the right way. Tad also called me every day with updates, which I really appreciated. He was professional, friendly, courteous, and easy to work with throughout the entire process. I highly recommend Certified Restoration and would definitely ask for Tad again.
It's 1AM and you wake up to a blown out water heater running from the attic to the living room... What do you do? You call Certified Restoration. The ENTIRE team from first contact to final payments and billing were nothing short of totally awesome. They treated out home with respect and care and we're sensitive to the situation with us. Super communicative and very easy to work with. My insurance company was kinda hard on them but they were really nonchalant about it and just kept on task. I went to their location to drop off the insurance check and even met the owner. He was super cool and we chatted for 30 mins about whatever. Just a chill dude. Thanks to John, Tomas, Laura, Tad, Bryan and the entire crew. As a homeowner I cannot recommend them enough.
About Certified Restoration
Certified Restoration is a San Diego based restoration company located at 4124 Poplar St, San Diego, CA 92105, providing water damage restoration and fire damage restoration services to local property owners. The company emphasizes emergency readiness and is available around the clock, every day of the week. With a strong presence in the community and a Google rating of 4.9 from 218 reviews, Certified Restoration positions itself as a go-to resource for urgent property emergencies and follow-up remediation work.
When water intrudes into a home or business, immediate mitigation and control are critical. Certified Restoration’s water damage restoration work involves rapid assessment, extraction of standing water, drying and dehumidification, and targeted cleanup to prevent further deterioration. Reviewers consistently note that the team responds swiftly to calls for help, communicates the steps that will be taken, and focuses on limiting the impacted area so unaffected rooms remain clean and protected. The company’s around-the-clock availability supports that rapid response for sudden events such as leaks, overflows, or flooding.
Fire-related losses bring a different set of challenges, and Certified Restoration’s fire damage restoration services address the effects of smoke, soot, and heat. Typical work includes initial safety evaluations, stabilization of affected structures, removal of smoke and soot residues, odor control, and careful cleaning of contents where possible. The company’s approach, as reflected in customer feedback, balances thoroughness with sensitivity to homeowners’ needs, taking care to keep living and working spaces as tidy as possible while restoration takes place.
Customers frequently describe the crew as professional, communicative, and respectful of their homes. Common themes in reviews include clear explanations of the repair process, attention to detail during remediation, and conscientious protection of non-affected areas. Several reports emphasize that the team used effective drying and remediation equipment to reduce secondary damage and to get properties back to usable condition quickly. Property owners also appreciate staff who maintain a clean worksite and keep them informed throughout each stage of the restoration.
Certified Restoration highlights its emergency readiness through continuous availability, with operations open 24 hours a day, seven days a week. Serving San Diego from its Poplar Street location, the company handles both urgent on-site interventions and the follow-through necessary to return properties to safe, dry, and clean conditions. The consistently high Google rating reflects a pattern of positive customer experiences across a substantial number of reviews.
For San Diego residents and business owners facing water or fire damage, Certified Restoration presents a local option focused on timely response, practical remediation, and respectful service. The company’s stated availability for emergencies and the reported customer sentiments about clear communication and careful work make it a candidate for those seeking immediate restoration assistance in the area.
Services Offered
Credentials & Certifications
- State Licensed
- Fully Insured
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
Photos

Frequently Asked Questions
What services does Certified Restoration offer?
Certified Restoration offers water damage restoration, fire damage restoration, mold remediation in the San Diego, CA area.
Does Certified Restoration offer 24/7 emergency service?
Yes. Certified Restoration is available 24 hours a day, 7 days a week for emergency response.
How is Certified Restoration rated by customers?
Certified Restoration holds 4.9/5 on Google from 218 reviews, 4.9/5 on Yelp.
Is Certified Restoration licensed and insured?
Certified Restoration states on its website that it is state licensed and insured. It also lists these certifications: IICRC Certified.
What areas does Certified Restoration serve?
Certified Restoration serves San Diego, CA and the surrounding area, operating from 4124 Poplar St, San Diego, CA 92105.
How do I contact Certified Restoration?
Call (619) 317-0439, visit their website, or request a free quote through Restoringly using the form on this page.
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