Company Facts
Reviews Across the Web
Aggregated rating of 4.8/5 from 171 reviews across platforms.
Most Recent Reviews
Had a big house fire and really lucked out with an excellent project manager, Jacob. Guy seriously goes above and beyond on communication and did a great job over the course of 6 months moving things along quickly and keeping us updated frequently through the process
Certified restoration did such an amazing job with my new lvp flooring! I highly recommend if you need any restoration needs! Thanks Rhett and Jesus for making it all so much easier!
We had a major water leak in our top-floor bathroom that affected multiple rooms and ceilings throughout our three-level home. Certified Disaster Services came to the rescue quickly, and they were fantastic to work with from start to finish. I would absolutely use them again and highly recommend them to all of my family and friends. Andrew, who we worked with most closely, was incredibly knowledgeable, helpful, and genuinely cared about making sure our family was taken care of during a very stressful situation. The company worked seamlessly with our insurance company, and what could have been a complete nightmare ended up being resolved far better than we expected. We are so grateful for their professionalism, communication, and quality of service throughout the entire process.
We had mold and fire damage discovered within a couple of days of each other, you can imagine how stressful this is among any homeowner. Two insurance claims can be stressful and frustrating. Jacob and his crew are amazing with communication and their work is equally as great. They were listed as an option through my homeowner's insurance and I'm so glad we chose them. Jacob has been on top of things, many times informing me of things many days before my insurance rep, and if he's not in leadership at the company, he should be. Joiner was onsite to deal with the mold issue first, then the fire damage. He's so kind, polite, and up front with his communication letting me know each step along the way. If the leadership is any reflection of these two men, then its a great company all around.
Thanks to my rusted fridge waterline that completely popped off, my kitchen and basement flooded. As a recent single mother, I was not mentally prepared for something this drastic to happen. Neighbors and family helped me tear up carpet, pad and the entire basement ceiling. Although, I should have just left it to the pros. I was referred to Complete Restoration through my insurance. Kyle and his team were great to work with! I work two jobs and have an insane schedule. I was worried about having time to get this completed. After talking with Kyle, I felt confident and comfortable letting them do the restoration while I was at work. The job was done quickly and to be honest, everything looks even better than it did before the flood. I even requested a few other repairs and walls to be painted that weren’t covered by my insurance. They happily did them at an affordable price. Thanks for making this horrible disaster easier for me! I can’t thank you enough!
About Certified Disaster Services (Formerly Complete Restoration of Salt Lake)
Certified Disaster Services, formerly Complete Restoration of Salt Lake, is a restoration company based in West Jordan, Utah, at 3412 W 8600 S. The company focuses on restoring properties affected by water, mold, and fire, and it lists insurance claims assistance among its specialties. Local customers have given the business strong online feedback, reflected in a 4.8 Google rating from 171 reviews, and the team presents itself as a reliable resource for homeowners and property managers facing damage and disruption.
Emergency response is a core part of the service offering and the company is available 24 hours a day, seven days a week for urgent situations. For water damage, the work typically begins with immediate mitigation to limit further harm, including water extraction, structural drying, dehumidification, and debris removal. Mold remediation commonly involves assessment to identify affected areas, containment to prevent spread, removal or remediation of compromised materials, and follow up to ensure conditions are safe for reoccupation. Fire damage restoration generally addresses soot and smoke cleanup, removal of damaged materials, deodorization, and stabilization of affected structures while protecting what can be salvaged.
Certified Disaster Services describes itself as experienced in handling both the physical restoration and the documentation that matters for insurance claims. In practical terms, that means the team assists property owners with assessing and recording damage, producing restoration estimates, and coordinating repair work so that the restoration process aligns with the requirements of insurance adjusters. This approach is intended to reduce paperwork and confusion for homeowners dealing with stressful loss.
Customer feedback themes emphasize clear communication, responsiveness, and professionalism during difficult situations. Reviewers repeatedly note that the crew members communicated progress and next steps, kept work areas organized, and treated homes and families with sensitivity. Those comments point to a customer-focused approach, where technicians aim to keep property owners informed and involved throughout the remediation and rebuild process, from initial emergency response through finishing repairs.
Serving West Jordan and the surrounding local community, Certified Disaster Services aims to be a single point of contact for the kinds of property emergencies that require immediate attention and careful follow through. Whether dealing with an unexpected flood, discovering mold growth, or recovering from fire damage, local property owners can expect around-the-clock availability and a comprehensive set of restoration services tailored to returning a home or business to a safe, functional condition.
The company’s physical presence in West Jordan and its always-open emergency availability make it a practical option for residents seeking rapid help. The consistently positive online rating from a substantial number of reviewers suggests a pattern of satisfactory outcomes for customers who have relied on the team during stressful events.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
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Frequently Asked Questions
What services does Certified Disaster Services (Formerly Complete Restoration of Salt Lake) offer?
Certified Disaster Services (Formerly Complete Restoration of Salt Lake) offers water damage restoration, mold remediation, fire damage restoration, smoke damage removal in the West Jordan, UT area.
Does Certified Disaster Services (Formerly Complete Restoration of Salt Lake) offer 24/7 emergency service?
Yes. Certified Disaster Services (Formerly Complete Restoration of Salt Lake) is available 24 hours a day, 7 days a week for emergency response.
How is Certified Disaster Services (Formerly Complete Restoration of Salt Lake) rated by customers?
Certified Disaster Services (Formerly Complete Restoration of Salt Lake) holds 4.8/5 on Google from 171 reviews.
Is Certified Disaster Services (Formerly Complete Restoration of Salt Lake) licensed and insured?
Restoringly has not verified licensing or insurance for Certified Disaster Services (Formerly Complete Restoration of Salt Lake), but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does Certified Disaster Services (Formerly Complete Restoration of Salt Lake) serve?
Certified Disaster Services (Formerly Complete Restoration of Salt Lake) serves West Jordan, UT and the surrounding area, operating from 3412 W 8600 S, West Jordan, UT 84088.
How do I contact Certified Disaster Services (Formerly Complete Restoration of Salt Lake)?
Call (801) 676-3500, visit their website, or request a free quote through Restoringly using the form on this page.
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