Company Facts
Reviews Across the Web
Aggregated rating of 5.0/5 from 32 reviews across platforms.
What customers mention most
From the 25 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
We had a particularly vexing mold remediation challenge to overcome. Our house was uninhabited pending our move when a bathroom sink hose-line failed. The leak wasn’t discovered until days later. By that time the plumbing leak had done extensive damage to floors, walls and ceilings. The prevailing heat and humidity had also created a need for mold remediation. We engaged Canopy Restoration Group, a local professional remediation company, to take corrective action. Aiden McDonald, the son of the owners, was our Project Manager. He’s experienced in the family business and mature for his age. We found him to be knowledgeable and a good, forthright communicator. Importantly, he and the company kept at their remediation work as promised until we achieved a “Fungal Hazard Clearance Report” from our independent mold testing experts, Environmental Solutions Group (“ESG”). We brought in (“ESG”), an established mold testing firm, to conduct visual inspections of the progress in remediating the mold and to take both surface and air samples that were analyzed by an independent lab to ensure mold spores post-remediation were at normal indoor levels according to well-established industry standards. Throughout the process Aidan and his team at Canopy were consistently timely in communicating with us as to the remediation actions needed and their progress. Critically, Aiden and his team also collaborated closely with the ESG team to ensure the appropriate remediation steps were being taken to obtain verified, visual and lab results. That collaboration was instrumental to achieving our goal of obtaining ESG’s Fungal Hazard Clearance Report. We highly recommend Aiden and the team at Canopy Restoration Group.
Avery did a great job, knowledgeable , professional and neat. I’m Very pleased
We used this company when our dishwasher broke, causing mold and water damage. From our first interaction, we could tell this was a different kind of company, focused on our satisfaction. We would 100% use them again.
If you're anywhere around Davidson, Forsyth, or Guilford County and need this kind of work done, do yourself a favor and call Canopy Solutions first. I went to them convinced I had a big problem on my hands and was already bracing myself to spend a good bit of money fixing it. They came out, took a real look—inspected everything, took measurements, the whole deal—and told me straight up that it was safe and I didn't need to spend a dime. No upsell, no scare tactics, just honest folks telling me the truth. You don't run into that every day. These are good people who clearly care more about doing right by you than making a quick buck. They've earned a customer for life, and I'll be sending my neighbors their way.
Canopy Restoration is fantastic! They are very prompt and provide top notch service! If you find yourself in the unfortunate situation of needing immediate, yet compassionate service, look no further! These are your guys! Simply the best!
About Canopy Restoration Group
Canopy Restoration Group is a restoration company based in Winston-Salem, North Carolina, located at 4447-A Wallburg Road. The firm focuses on water damage restoration and fire damage restoration for local property owners, and it is available around the clock for emergencies. Customers have responded positively to the work and service, reflected in a five star Google rating from 32 reviews. That combination of focused service offerings and 24/7 availability positions the company as a local resource when sudden damage threatens homes and businesses.
Water damage restoration work from Canopy Restoration Group centers on responding quickly to limit further harm and to begin the recovery process. For local property owners this typically means rapid assessment, removal or drying of water-affected materials, drying and moisture monitoring to prevent secondary damage, and stabilization of the affected area so repairs can proceed. Reviewers have noted that the team moves efficiently through water events, coordinating furniture pack-out and removal of severely damaged flooring when needed, so homeowners can begin the rebuild process sooner.
Fire damage restoration addresses the immediate hazards and the lingering effects of smoke and soot as well as structural impact. In practice this involves securing and stabilizing affected areas, removing debris and unsalvageable materials, and cleaning or restoring surfaces and contents when possible. The goal is to manage soot, odor, and visible damage in a way that prepares the property for reconstruction while helping property owners recover what can be saved. Local customers have highlighted thorough, precise work and attention to detail during this multifaceted process.
Across both service lines, reviewers emphasize clear communication and dependable follow-through. Feedback commonly praises friendly and helpful office staff and technicians who are courteous, knowledgeable, and informative. Customers describe the team as efficient and professional, attentive to the household or business needs beyond the technical work, and committed to keeping residents informed during each step. That customer-oriented approach is frequently associated with a sense of restored calm after disruptive events, an outcome many reviewers specifically mention.
Availability is a key part of Canopy Restoration Group’s offering. The company advertises 24 hour emergency service every day of the week, a feature that matters when floods, leaks, or fires occur at unpredictable times. Serving Winston-Salem and its surrounding neighborhoods from its Wallburg Road location, the company aims to be a local first responder for property owners facing urgent restoration needs.
Canopy Restoration Group presents itself as a local restoration partner focused on water and fire recovery, with around-the-clock access and strong customer feedback. Property owners looking for emergency response in the Winston-Salem area will find a team that emphasizes responsiveness, clear communication, and careful handling of damaged property, all reflected in its high rating from customers.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
- IICRC: Building Moisture InspectionVerified 2026-08-05
- IICRC: Carpet Repair and Reinstallation TechnicianVerified 2026-08-05
- IICRC: Commercial Drying SpecialistVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Odor Control TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does Canopy Restoration Group offer?
Canopy Restoration Group offers water damage restoration, fire damage restoration in the Winston-Salem, NC area.
Does Canopy Restoration Group offer 24/7 emergency service?
Yes. Canopy Restoration Group is available 24 hours a day, 7 days a week for emergency response.
How is Canopy Restoration Group rated by customers?
Canopy Restoration Group holds 5.0/5 on Google from 32 reviews.
Is Canopy Restoration Group licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Canopy Restoration Group. Ask them directly for proof before hiring.
What areas does Canopy Restoration Group serve?
Canopy Restoration Group serves Winston-Salem, NC and the surrounding area, operating from 4447-A Wallburg Rd, Winston-Salem, NC 27107.
How do I contact Canopy Restoration Group?
Call (336) 291-6761, visit their website, or request a free quote through Restoringly using the form on this page.
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