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Reviews Across the Web
Aggregated rating of 3.7/5 from 136 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
I would absolutely 100% STAY AS FAR AWAY as you can from Burggraf. They were the worst to work with. Horrible communication, takes way too long to complete a job, and will scam you out of money for a sub par job. I can’t even put into words what a nightmare they were. We ended up having to file two claims because one of their men stepped on a pipe and broke it, causing more issues, which they never owned up to. They threatened to take us to court, when we should have taken them! And we still might! Stay away, please. You’ll thank me later.
Burgraf repaired and painted the front of two retail stores and replaced siding and repaired areas where there was water leakage on our commercial building . They gave us a detailed estimate sheet and everything was done accordingly. We are pleased with the results . Thank you .
I am 77, disabled, on oxygen 24/7, renting an Apt. I discovered the garage flooded from apartment above it mid December, 2025. I appreciated the professionalism of the initial inspection and pack-up crew and the companies on going kindness and politeness. However, now over 5 months since initial contact, I’ve contacted them weekly—including a certified letter sent directly to the owner, Brian Burggraf, April 19, 2026–and I’ve received no resolution. My USAA insurance company has also contacted them weekly, with the most recent outreach on May 15. Though Burggraf acknowledged some contacts with short replies—like “we’ll get back to you”—they have not followed through. We lack clear, typed reports (their’s are illegible, vague, and handwritten) detailing what was damaged or lost—including heirlooms, family photos, oriental rugs, and more—which prevents me from settling my insurance claim, knowing what items are salvageable, or retrieving anything, despite a substantial payment of 65% of their bill. I’m disappointed and want resolution. I called them because of their website and advertisements on TV.
Burggraf Restoration did an excellent job throughout the entire restoration process. Their team was professional, responsive, and very knowledgeable. They communicated clearly, arrived on time, and treated my property with care and respect. The quality of the work exceeded my expectations, and they made a stressful situation much easier to manage. I truly appreciated their honesty, attention to detail, and commitment to getting everything done right. I would highly recommend Burggraf Restoration to anyone needing restoration services in the Tulsa area.
Excellent company! Trustworthy and dependable. They really go above and beyond for their customers.
About Burggraf Disaster Restoration
Burggraf Disaster Restoration is a Tulsa based restoration company located at 400 S Rockford Ave, Tulsa, OK 74120, that provides water damage restoration and fire damage restoration services to local property owners. The firm presents itself as a local resource for homeowners, renters, and property managers who are dealing with the immediate and follow up needs that come after a water loss or a fire. The company’s presence in Tulsa is practical and straightforward, offering services that focus on getting properties back to a stable, habitable condition.
Water damage restoration for a local property owner often begins with rapid assessment, removal of standing water, and measures to dry and dehumidify affected areas to limit further damage. Burggraf Disaster Restoration lists water damage restoration among its services, which for customers typically means mitigation work such as water extraction, drying and monitoring of moisture, and efforts to salvage affected materials where possible. Those facing leaks, burst pipes, or flooding would expect the company to address immediate hazards, work to prevent secondary damage like mold growth, and coordinate the next steps toward repair and recovery.
Fire damage restoration generally addresses the unique challenges left after a fire, including removal of soot and smoke residues, cleaning of salvageable contents, odor reduction, and stabilization of damaged structures. As a provider of fire damage restoration services, Burggraf Disaster Restoration can assist local residents with the cleanup and stabilization phases that follow extinguishing a fire. Property owners should expect work that aims to secure the site, clean and deodorize, and prepare the property for repair and reconstruction as needed.
Burggraf Disaster Restoration notes that it is available 24 hours a day, seven days a week for emergencies. The business hours for every day of the week are listed as Open 24 hours, indicating round the clock availability for urgent situations. Being available at any hour is an important attribute for restoration work, since timely intervention can reduce the extent of damage and simplify the recovery process for occupants and owners.
Online customer feedback reflects a range of experiences, and the company holds a Google rating of 3.7 from 136 reviews. Some reviewers commended the company for professionalism, responsiveness, clear communication, and compassionate service during difficult situations. Other reviewers reported problems such as communication breakdowns, delays in completing work, and billing or payment issues. Prospective customers can view these mixed sentiments to form expectations, and may wish to discuss timelines, communication preferences, and payment procedures up front.
For Tulsa property owners dealing with water or fire damage, Burggraf Disaster Restoration offers local access to the restoration services they need and a physical location at 400 S Rockford Ave. With round the clock availability for emergencies, the company presents itself as a nearby option for immediate mitigation and cleanup work following a loss. Owners and managers should contact the company directly from their Tulsa location to discuss specific needs, timelines, and any questions about the restoration process.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
- IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
- IICRC: Commercial Drying SpecialistVerified 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Odor Control TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does Burggraf Disaster Restoration offer?
Burggraf Disaster Restoration offers water damage restoration, fire damage restoration in the Tulsa, OK area.
Does Burggraf Disaster Restoration offer 24/7 emergency service?
Yes. Burggraf Disaster Restoration is available 24 hours a day, 7 days a week for emergency response.
How is Burggraf Disaster Restoration rated by customers?
Burggraf Disaster Restoration holds 3.7/5 on Google from 136 reviews, 2.7/5 on Yelp.
Is Burggraf Disaster Restoration licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Burggraf Disaster Restoration. Ask them directly for proof before hiring.
What areas does Burggraf Disaster Restoration serve?
Burggraf Disaster Restoration serves Tulsa, OK and the surrounding area, operating from 400 S Rockford Ave, Tulsa, OK 74120.
How do I contact Burggraf Disaster Restoration?
Call (918) 584-3737, visit their website, or request a free quote through Restoringly using the form on this page.
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