4.8
49 Reviews
4.8
On Google
24/7
Availability
3
Services Offered

Company Facts

City
Owensboro, KY
Address
1122 Daviess St, Owensboro, KY 42303
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 49 reviews across platforms.

What customers mention most

From the 41 most recent Google reviews
Experience
prompt response16quality workmanship9friendly staff8clear communication8professional service7insurance coordination6honest and ethical4reasonable pricing3
Services mentioned
roof replacement10water damage remediation7emergency response6home remodeling6insurance claims assistance6damage assessment3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Chelsea Blus
Jul 10, 2026

Our experience with Blue Star had its challenges, but one thing that stood out throughout the entire process was BJ, the sales manager. From the beginning, he was incredibly responsive. He came to our home quickly to assess the damage, provided a quote the same day, and helped coordinate with our insurance company to begin the repair process. As the project progressed, there were a few unexpected obstacles, but BJ remained actively involved from start to finish. He consistently communicated with us, kept the project moving forward, and often stepped in to help in ways that I imagine went well beyond his typical responsibilities. It was clear that he genuinely cared about making sure the job was completed and that we were taken care of. Some time after the repairs were finished, we experienced another issue. Once again, BJ stayed engaged throughout the process, helped coordinate a resolution, and kept us informed every step of the way. That level of customer service did not go unnoticed. I’d also like to recognize Jeffrey and his crew. They were professional, knowledgeable, and did an excellent job addressing the concerns we had. Their workmanship and attention to detail gave us confidence that the issues were resolved correctly. While every project can have unexpected hurdles, having someone like BJ who is committed to his customers made all the difference.

William McCauley
Jul 1, 2026

I had a house fire the last night of January. Blue Star did a great job restoring my home and getting me back in it quickly. Very pleased with the workmanship and ease to work with. When you have a bad situation, they are great at getting you back to normal and even better than before.

Paul Curtis
May 27, 2026

Ross was our contact, and helped all the way through despite some snags along the way with insurance, he and Blue Star made it a seamless process and delivered a beautiful new roof!

Michael Way
Mar 16, 2026

WARNING! Do not use this company! I can't believe this place actually stays in business. Our insurance referred us to this company, and it was the biggest mistake. Months later (when they were making excuses for why they weren't working on the project), the adjuster from our insurance mentioned he was hearing similar complaints from other clients in the area about this company. Avoid at all costs

Larry Mansfield
Feb 26, 2026

Blue Star did a wonderful job restoring our roof, gutters and facia from the ice storm. We appreciate the good work and especially the good guidance of Mason Satterfield. He was a pleasure to work with.

About Blue Star

Blue Star serves Owensboro, Kentucky from its location on 1122 Daviess Street, offering water damage restoration and fire damage restoration services to local homeowners and property managers. The company is available around the clock for emergencies, and maintains 24 hour service every day of the week. Customers in the area see Blue Star as a local resource when damage threatens a home or business, and the business profile reflects a strong reputation with a 4.8 Google rating from 49 reviewers.

When water intrusion strikes, Blue Star focuses on prompt mitigation and recovery to limit further damage and restore usable space. Typical water damage work involves rapid assessment, water extraction, professional drying and dehumidification, and measures to prevent mold and structural deterioration. Reviewers emphasize responsiveness during floods and storms, and note that staff kept them informed with arrival estimates and updates while work was underway. For many property owners, that steady communication and quick initial action are as important as the technical steps taken to dry and stabilize wet areas.

Fire damage restoration requires a different mix of services, and Blue Star provides smoke and soot cleanup, odor reduction, and structural and surface cleaning to address fire related losses. Customers have described being returned to livable, repaired conditions after fires, and they cite workmanship and attention to detail in the restoration process. In cases where personal items and structural elements are affected, coordinated cleaning and remediation help homes move from immediate loss toward long term recovery.

Across both service lines, customers highlight clear communication, a helpful team presence, and ongoing updates as hallmarks of the experience. Several reviewers specifically call out the company for making complex situations more manageable, and for being easy to work with during stressful incidents. That consistent feedback is reflected in the overall rating and speaks to Blue Star's focus on customer care as well as technical restoration.

Blue Star understands that emergencies do not wait for business hours, so availability and timely response are central to the services offered. For Owensboro property owners facing water or fire damage, the company positions itself as a responsive local partner that can help stabilize loss, begin restoration quickly, and keep clients informed throughout the process. The business operates at 1122 Daviess St, Owensboro, KY 42303 and is listed as open 24 hours, seven days a week for emergency response and restoration needs.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully Insured
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
  • IICRC CertifiedSelf-reported, not verified by Restoringly

Photos

Blue Star photoBlue Star photoBlue Star photoBlue Star photoBlue Star photo

Frequently Asked Questions

What services does Blue Star offer?

Blue Star offers water damage restoration, fire damage restoration, mold remediation in the Owensboro, KY area.

Does Blue Star offer 24/7 emergency service?

Yes. Blue Star is available 24 hours a day, 7 days a week for emergency response.

How is Blue Star rated by customers?

Blue Star holds 4.8/5 on Google from 49 reviews, 1.0/5 on Yelp.

Is Blue Star licensed and insured?

Blue Star states on its website that it is insured. It also lists these certifications: IICRC Certified.

What areas does Blue Star serve?

Blue Star serves Owensboro, KY and the surrounding area, operating from 1122 Daviess St, Owensboro, KY 42303.

How do I contact Blue Star?

Call (270) 314-7573, visit their website, or request a free quote through Restoringly using the form on this page.

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