Company Facts
Reviews Across the Web
Aggregated rating of 4.8/5 from 49 reviews across platforms.
Most Recent Reviews
I had a house fire the last night of January. Blue Star did a great job restoring my home and getting me back in it quickly. Very pleased with the workmanship and ease to work with. When you have a bad situation, they are great at getting you back to normal and even better than before.
Ross was our contact, and helped all the way through despite some snags along the way with insurance, he and Blue Star made it a seamless process and delivered a beautiful new roof!
WARNING! Do not use this company! I can't believe this place actually stays in business. Our insurance referred us to this company, and it was the biggest mistake. Months later (when they were making excuses for why they weren't working on the project), the adjuster from our insurance mentioned he was hearing similar complaints from other clients in the area about this company. Avoid at all costs
Blue Star did a wonderful job restoring our roof, gutters and facia from the ice storm. We appreciate the good work and especially the good guidance of Mason Satterfield. He was a pleasure to work with.
They recently put a roof in new gutters on our home and I want to come in Mason the supervisor with blue star who came out and gave me an estimate or worked with me. He assured me that they could work with State Farm and keep my cost to just my deductible which they did and do a wonderful job. We had an offer on our house during this time so we needed to go ahead and get this done sooner with all of the damage homes around they were a little bit backed up, but Mason was kind enough given our situation to get us done in about a two week. Period After we had an offer on the house. They put the roof on in one day. They probably would’ve had it done even sooner had they not had some rainy weather which delayed them a couple days they came back a week later a different crew and put up the gutters the new gutter system and it looks like a new house From them putting that up. Mason is one of the nicest guys you could work with Hill work to make sure things get done right and help you out in anyway you can.. they put a roof on for a buddy mine on his house two years ago and did such a great job. They were the first guys that I called after we had hail come through here and we found out we had hail damage on the roof. I really appreciate the job they did even though we’re selling the house and won’t be leaving here anymore. It was a benefit to selling our house because they offered a two year warranty on the workmanship besides the warranty with the shingles other companies wanted extra money for that transferable warranty to the new owners they didn’t so there’s a lot of good things to say about blue star and I’ve seen other homes that they’ve done and they all look good. I would definitely use them again and highly recommend them.
About Blue Star
Blue Star serves Owensboro, Kentucky from its location on 1122 Daviess Street, offering water damage restoration and fire damage restoration services to local homeowners and property managers. The company is available around the clock for emergencies, and maintains 24 hour service every day of the week. Customers in the area see Blue Star as a local resource when damage threatens a home or business, and the business profile reflects a strong reputation with a 4.8 Google rating from 49 reviewers.
When water intrusion strikes, Blue Star focuses on prompt mitigation and recovery to limit further damage and restore usable space. Typical water damage work involves rapid assessment, water extraction, professional drying and dehumidification, and measures to prevent mold and structural deterioration. Reviewers emphasize responsiveness during floods and storms, and note that staff kept them informed with arrival estimates and updates while work was underway. For many property owners, that steady communication and quick initial action are as important as the technical steps taken to dry and stabilize wet areas.
Fire damage restoration requires a different mix of services, and Blue Star provides smoke and soot cleanup, odor reduction, and structural and surface cleaning to address fire related losses. Customers have described being returned to livable, repaired conditions after fires, and they cite workmanship and attention to detail in the restoration process. In cases where personal items and structural elements are affected, coordinated cleaning and remediation help homes move from immediate loss toward long term recovery.
Across both service lines, customers highlight clear communication, a helpful team presence, and ongoing updates as hallmarks of the experience. Several reviewers specifically call out the company for making complex situations more manageable, and for being easy to work with during stressful incidents. That consistent feedback is reflected in the overall rating and speaks to Blue Star's focus on customer care as well as technical restoration.
Blue Star understands that emergencies do not wait for business hours, so availability and timely response are central to the services offered. For Owensboro property owners facing water or fire damage, the company positions itself as a responsive local partner that can help stabilize loss, begin restoration quickly, and keep clients informed throughout the process. The business operates at 1122 Daviess St, Owensboro, KY 42303 and is listed as open 24 hours, seven days a week for emergency response and restoration needs.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully Insured
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
Photos




Frequently Asked Questions
What services does Blue Star offer?
Blue Star offers water damage restoration, fire damage restoration, mold remediation in the Owensboro, KY area.
Does Blue Star offer 24/7 emergency service?
Yes. Blue Star is available 24 hours a day, 7 days a week for emergency response.
How is Blue Star rated by customers?
Blue Star holds 4.8/5 on Google from 49 reviews, 1.0/5 on Yelp.
Is Blue Star licensed and insured?
Blue Star states on its website that it is insured. It also lists these certifications: IICRC Certified.
What areas does Blue Star serve?
Blue Star serves Owensboro, KY and the surrounding area, operating from 1122 Daviess St, Owensboro, KY 42303.
How do I contact Blue Star?
Call (270) 314-7573, visit their website, or request a free quote through Restoringly using the form on this page.
Contact this Pro
Get a quote directly from them.
Requesting quote from Blue Star
Your info is only shared with this specific company.
Step 1 of 3: What's happening?
Takes under a minute