Company Facts
Reviews Across the Web
Aggregated rating of 2.3/5 from 3 reviews across platforms.
Most Recent Reviews
The only thing that deserved a star was the punctuality in *securing* our business. Our basement flooded and we were able to get the water cleaned ourselves, and Josh came quickly to set up equipment for our water mitigation. He did not remove any of the damaged carpet, open up wet walls or base boards, just left fans running for a week and never physically checked them. When he returned to grab all his equipment he said he would be back to bid out repairs… We didn’t hear from him for 2 months, despite begging him for his info so we could complete an accurate insurance claim. We were told by multiple contractors, (including our independent adjuster, our flooring guy and a plumber) that his job did NOT uphold industry standards,… He never even returned to check for mold, which we had problems with after. He is NOT a restoration specialist. Not only that, but his communication and attitude were really unprofessional and altogether unfortunate. He had had the wrong date AND the wrong year on our invoices and was very disorganized. I really want to support small businesses but I would never recommend this company to ANYONE. The other review from several years back shows it’s not an isolated problem.
Our apartment flooded, Josh showed up the night before and looked at it. Said he’d be back in the morning at 8:30. Text last minute and said he’d be here at 9:30, which we understood. After several calls from me, and the landlord he never showed! Didn’t even have the common decency to call and let any of us know. It is completely unprofessional and uncalled for. At least call and let us know we can’t make it rather then sit around for 2 hours wondering what was going to happen. We ended up calling someone else and this is a pretty big job, so he must have just been lazy and didn’t want to do it.
Great company, great price! I was really pleased with how clean they got our carpets!
About Big Sky Cleaning & Restoration Services
Big Sky Cleaning & Restoration Services is a locally based company serving Great Falls, Montana, with a focus on fire damage restoration. Operating from a central office in the community, the company is positioned to help homeowners and property managers who face the aftermath of a fire. The firm’s Google listing shows a rating of 2.3 based on three reviews, and that customer feedback is readily available online for anyone who wants to learn more about previous experiences. Prospective clients can evaluate that information as they consider restoration options.
The business is available Monday through Friday, from 8 AM to 5 PM, and is closed on Saturdays and Sundays. Those hours are the best times to reach the office for initial inquiries, to schedule assessments, and to discuss the scope of work. Because the company’s advertised services are specific to fire damage restoration, weekday daytime contact will be most efficient for arranging site visits and coordinating follow up.
Fire damage restoration generally involves several coordinated steps, and those considering services will find this process familiar. An initial assessment identifies structural damage and areas affected by smoke, soot, and heat. Containment and stabilization follow, to prevent further deterioration and to make the property safe for more extensive work. Cleaning and deodorization reduce lingering smoke odor and remove soot from surfaces and contents, while repair and reconstruction restore damaged building elements to usable condition. Throughout, content handling and documentation support insurance processes for many property owners.
For local property owners, the practical implications of fire restoration are immediate and logistical. Quick assessment helps determine whether parts of a home are safe to occupy, and careful cleaning reduces health risks associated with soot and smoke residues. Coordination with contractors, specialists, and insurers is often necessary to return a property to normal, and homeowners frequently rely on a restoration provider to manage those interactions. Big Sky Cleaning & Restoration Services advertises its capacity to address these types of needs within Great Falls.
The company’s community presence means work is performed in a region familiar with the local climate and building types. That local knowledge can inform decisions about materials, drying strategies, and seasonal considerations that affect restoration timelines. Residents and business owners who prefer a restoration provider located within Great Falls have an option in Big Sky Cleaning & Restoration Services, and can use the business hours listed to plan outreach during weekdays.
Anyone wanting to learn more about the company’s approach, to request an estimate, or to read customer experiences can consult the company’s online presence for the Google rating and reviews. Because the business maintains weekday availability from 8 AM to 5 PM and is closed on weekends, the most direct way to initiate contact is during those posted hours.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
Photos
Frequently Asked Questions
What services does Big Sky Cleaning & Restoration Services offer?
Big Sky Cleaning & Restoration Services offers fire damage restoration in the Great Falls, MT area.
Does Big Sky Cleaning & Restoration Services offer 24/7 emergency service?
Big Sky Cleaning & Restoration Services has not been confirmed as offering 24/7 emergency response. Check their business hours above or call them directly to confirm availability.
How is Big Sky Cleaning & Restoration Services rated by customers?
Big Sky Cleaning & Restoration Services holds 2.3/5 on Google from 3 reviews.
Is Big Sky Cleaning & Restoration Services licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for Big Sky Cleaning & Restoration Services. Ask them directly for proof before hiring.
What areas does Big Sky Cleaning & Restoration Services serve?
Big Sky Cleaning & Restoration Services serves Great Falls, MT and the surrounding area.
How do I contact Big Sky Cleaning & Restoration Services?
Call (406) 866-0555, or request a free quote through Restoringly using the form on this page.
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