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Reviews Across the Web
Aggregated rating of 4.1/5 from 58 reviews across platforms.
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From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
The team that packs your house and puts stuff in storage did an oustanding job today.
Terrible communication, a flat bill with no explanation on what actual work was performed. Said they were coming back for reconstruction, never did. Took trim pieces and through them away after they said they would come back and fix. Find someone else who is honest and has better communication.
Our experience with this company was horrible to say the least, from mitigation to renovation - we ended up firing them middle of renovation and outsourcing our own work. Crystal is the most incompetent person I have ever dealt with and have many texts and emails to prove it. Mitigation damaged and stole our belongings. They did so poorly our insurance refused to cover the damages and we had to threaten legal because we were out of our home for 9 months with a newborn . Do not use this company.
Company did not clearly communicate scope of project and we paid for services we thought covered the whole issue. They did not remove the affected material as advised and simply worked around the whole the plumber had cut out, then once everything had been dried, were told that another part of their company would come in and quote the repair after they collected their equipment and left a giant hole in our ceiling. Would 100% not recommend and use someone else.
The water mitigation side of this company was fine. The repair side was a different story. The guy who came out to do the estimate told me I would need to give them a check for the amount of my deposit but not to worry, they would give it back if I decided not to go with them. Stupid of me, I didnt read the contract which stated if they submit an estimate to insurance, they keep 10% of the amount of the estimate if I change my mind. I wanted to change my mind because they were difficult to reach and ignored emails. When the finally did the work, they put the floor in before painting and got paint on the new flooring which they didnt clean up. They also painted over ceiling texture that had sprayed on the wall. Finally, they tried to charge me for things I had purchased myself and things they didnt do. I would NOT recommend other than for water mitigation.
About American Water Damage of Kansas City
American Water Damage of Kansas City is a local water damage restoration provider located in Olathe, Kansas. The company’s listed address is 19930 W 161st St, Olathe, KS 66062. Residents and property owners in and around Olathe will find the business identified primarily with water damage restoration services. The listing notes that the company is available around the clock for emergency needs, reflecting a focus on accessibility when water incidents occur.
Water damage restoration, as a service category, generally encompasses a range of activities aimed at returning affected spaces to a safe, dry condition. For local property owners, these activities typically begin with an assessment to determine the source and extent of water intrusion. After assessment, common steps include water removal, drying and dehumidification of structural elements, cleaning and sanitizing of affected areas and contents, and measures to prevent secondary damage such as mold growth. The work often requires coordination of equipment, monitoring of moisture levels, and staged progress checks to ensure drying goals are met.
American Water Damage of Kansas City is listed as available 24 hours a day, seven days a week for emergency response. The business hours indicate it is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday. For emergencies such as sudden leaks, burst pipes, appliance failures, or significant water intrusion from storms and flooding, round the clock availability can be important to limit damage and begin mitigation promptly. Property owners often prioritize timely arrival and initial containment in those first hours after an incident.
On its Google listing, American Water Damage of Kansas City holds a rating of 4.1 based on 58 reviews. That rating reflects the aggregate feedback of customers who have engaged with the business and shared their experiences publicly. Prospective clients often consult such ratings alongside service descriptions and availability when selecting a restoration provider, especially for urgent situations where both speed and clarity matter.
The physical location on W 161st Street places the company within the Olathe community, making it a local option for homeowners and businesses facing water-related problems. When homeowners consider water damage restoration, common practical concerns include how quickly a team can respond, what steps will be taken to protect the structure and belongings, and how the drying and restoration timeline will be managed. Descriptions of the service category help property owners understand what to expect during a restoration project.
For anyone in the Olathe area seeking water damage restoration, American Water Damage of Kansas City is listed as a 24/7 resource with a clear service focus and a presence on Google with a 4.1 rating from 58 reviewers. Those needing immediate assistance can refer to the company’s address at 19930 W 161st St, Olathe, KS 66062 and consider the general scope of water damage restoration when planning next steps to address an incident.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does American Water Damage of Kansas City offer?
American Water Damage of Kansas City offers water damage restoration, mold remediation, fire damage restoration in the Olathe, KS area.
Does American Water Damage of Kansas City offer 24/7 emergency service?
Yes. American Water Damage of Kansas City is available 24 hours a day, 7 days a week for emergency response.
How is American Water Damage of Kansas City rated by customers?
American Water Damage of Kansas City holds 4.1/5 on Google from 58 reviews.
Is American Water Damage of Kansas City licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for American Water Damage of Kansas City. Ask them directly for proof before hiring.
What areas does American Water Damage of Kansas City serve?
American Water Damage of Kansas City serves Olathe, KS and the surrounding area, operating from 19930 W 161st St, Olathe, KS 66062.
How do I contact American Water Damage of Kansas City?
Call (913) 227-0516, visit their website, or request a free quote through Restoringly using the form on this page.
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