Company Facts
Reviews Across the Web
Aggregated rating of 4.4/5 from 268 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Hey, these guys were recommended I think by the plumber came in and tried to charge Mom $6000 for a Max $2000 job. .they are horrible avoid at all costs
They lied to my widowed mother and charged her multiple times what they claimed the cost of the job would be. If you have vulnerable family members and want them ripped off to the tune of thousands of dollars, these are the “people” to contact.
Cruz Broseker provided exceptional service! He was professional, knowledgeable and skillful. Thank you!
Responsive and professional but incompetent. Created more damage in my property than what originally occurred. In the photo, you’ll see the solution their technician came up with (put a bucket around the valve) to address a leaking valve that was previously connected to my dishwasher. This bucket was left overnight with extensive water leak coming from the bucket. They owned up to their mistake and made additional repairs; however, the headache and additional damage still occurred and repairs remain ongoing.
What a great surprise to have 4 great people come and assist in bringing one’s home from water devastation back to the beginning stages of livable again. I was walked through the process of having Marty from Packaging wrapping and boxing personal items carefully. Then Jared with Hose, and Waldo handling the mitigation part in identifying the problem areas of water damage. I watch as each area of my home was scanned for water retention and marked. A lot of the house escaped damage but the problem areas were found and the air ventilation began. The wall board sections that were soaked were cut away and removed. Only what was deemed damaged was removed. Best part no mold found. :0). Still a lot more to do but I fill very assured from watching and talking to these individuals that my home will be fully restored as if the water leak damage never happened. 👍👍👍👍👍👍👍👍👍
About American Water Damage of Baltimore
American Water Damage of Baltimore is a local restoration provider based in Baltimore, Maryland, located at 8950 Yellow Brick Rd. The company offers removal and remediation services for damage caused by water and fire, as well as mold, and lists water damage restoration, mold remediation, and fire damage restoration among its core services. It is available around the clock for emergency calls, and its Google listing shows a 4.4 rating from 268 reviews.
For homeowners and property managers facing water intrusion, the company’s water damage restoration work centers on stabilizing the affected area and limiting further harm. Typical steps involved in this kind of service include assessing the scope of the loss, extracting standing water, drying and dehumidifying structural materials, and taking measures to protect undamaged contents. These actions are intended to reduce the risk of secondary problems and to prepare the property for any necessary repairs or reconstruction by other contractors.
When mold is present or suspected, mold remediation focuses on identifying contaminated areas, containing those areas to prevent cross contamination, removing or treating affected materials, and cleaning surfaces to reduce spore counts. For local property owners, this means efforts to isolate and address mold growth while minimizing disruption to the rest of the property, and communicating the remediation steps so customers understand what to expect during the process.
Fire damage restoration involves addressing the unique challenges left after a fire, including removal of damaged materials, cleaning of smoke and soot residues, and mitigation of lingering odors. Work in this area often includes stabilizing damaged spaces, protecting salvageable belongings, and coordinating cleanup efforts to make the home or business safe and accessible again. These restoration activities are tailored to the condition of each property and the extent of the fire related impacts.
American Water Damage of Baltimore emphasizes emergency availability, listing open 24 hours every day of the week, which is an important factor for owners who need immediate response to active leaks, flooding, or other urgent situations. Being reachable at any hour can help limit ongoing damage and begin remediation more quickly, which is often meaningful to people dealing with stressful property emergencies.
Customer feedback on the company is varied, reflected in its overall Google rating. Many reviewers highlight professionalism, organization, and care for customers’ belongings, noting attentive on site work and clear steps during the restoration process. Other reviews point to occasional inconsistencies in communication and service execution. Several customers describe follow up and responsiveness when concerns were raised, indicating that the company is engaged with client feedback as part of its operations.
For Baltimore residents and businesses confronting water, mold, or fire related damage, American Water Damage of Baltimore presents a local option for removal and remediation services, with 24/7 availability and a presence in the community at 8950 Yellow Brick Rd. Prospective customers may find it helpful to review the company’s Google ratings and recent feedback when deciding how best to proceed with emergency and non emergency restoration needs.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
Photos
Frequently Asked Questions
What services does American Water Damage of Baltimore offer?
American Water Damage of Baltimore offers water damage restoration, mold remediation, fire damage restoration in the Baltimore, MD area.
Does American Water Damage of Baltimore offer 24/7 emergency service?
Yes. American Water Damage of Baltimore is available 24 hours a day, 7 days a week for emergency response.
How is American Water Damage of Baltimore rated by customers?
American Water Damage of Baltimore holds 4.4/5 on Google from 268 reviews, 1.9/5 on Yelp.
Is American Water Damage of Baltimore licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for American Water Damage of Baltimore. Ask them directly for proof before hiring.
What areas does American Water Damage of Baltimore serve?
American Water Damage of Baltimore serves Baltimore, MD and the surrounding area, operating from 8950 Yellow Brick Rd, Baltimore, MD 21237.
How do I contact American Water Damage of Baltimore?
Call (443) 457-6350, visit their website, or request a free quote through Restoringly using the form on this page.
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