Company Facts
Reviews Across the Web
Aggregated rating of 4.8/5 from 68 reviews across platforms.
What customers mention most
From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
Chris and his team did an outstanding job from start to finish! He was upfront and honest about everything that needed to be done and then completed everything in a timely manner and did it at a very reasonable price! I would highly recommend to anyone!
We used this company for a garage fire. I wanted someone small and local for better communication, not sure i would do it again. The positive reviews seem to be for mostly plumbing/water restoration so i can’t speak for that. At first everything was great. Chris came out, went over everything in detail, and then disappeared. I waited over a month to hear anything else (meanwhile they are charging for a storage pod to sit in my driveway). There was poor communication between contractors, project manager, and office. I had to review the estimate multiple times because i kept coming across line items that were not competed by the contractors. One of the line items was for plumbing work, we had a fire! There was no plumbing work being competed. After that, I lost trust and am still dealing with invoices supposedly owed. All in all, Evan the project manager was great and always answered questions timely and repairs are good, but I would not use again.
The day after my wedding, my wife and I returned home to find our basement bathroom had a foul odor and staining on the floor. We discovered that the drainage stack in our home had cracked and leaked septic water into our finished basement. Dave and Chris from Advanced Restoration responded immediately, and the next day my basement was opened, cleaned, and dried up. After sanitation, Chris worked with my insurance company and adjuster to process my insurance claim and get the damage covered. Dave and Chris connected me with reliable contractors and we’ve already scheduled repairs for plumbing, drywall, flooring, and painting. Advanced Restoration responds rapidly, clearly communicates with customers, and provides clarity and comfort in a time of major chaos and stress. I would truly recommend this company to anyone in any situation that requires professional restoration.
Chris was wonderful reassuring and on point. The workers worked hard & got things done. The office was awesome with my many questions, especially Dave I appreciate the time & professional explanations he offered.
Had a pipe break in the kitchen, called these guys up right away and had mitigation services immediately. Dave and Chris worked with me and helped me through the entire insurance claim process. Highly recommend these guys, local and not a big chain company.
About Advanced Restoration Group, LLC
Advanced Restoration Group, LLC is a restoration contractor based in Wilmington, Delaware, with a listed address of 411 S Broadway, Pitman, NJ 08071. The company provides water damage restoration and fire damage restoration, and its Google Business profile notes experience with clean-up for fire, sewage, water and flood-related damage, as well as roofing. As a local service provider, Advanced Restoration Group presents itself as a resource for property owners facing the disruption and stress that follow water or fire events, offering practical help when damage threatens the safety and habitability of a space.
The business maintains around-the-clock emergency availability, operating 24 hours a day, seven days a week. This continuous availability is a key part of how Advanced Restoration Group positions itself for urgent situations, providing immediate access to response when a property owner needs rapid mitigation to limit the spread of water, soot, or contaminants. Being reachable at any hour supports quick mobilization and helps reduce the secondary damage that can result from delays.
For water damage restoration, Advanced Restoration Group focuses on the range of mitigation steps that local property owners typically face. Those services generally include water extraction, drying and dehumidification, moisture monitoring, and sanitation of affected areas to prevent mold growth and lingering odors. Fire damage restoration services typically address removal of debris, cleaning of soot and smoke residues, smoke odor reduction, and stabilization of damaged building materials to make spaces safe for repair. The Google Business description also identifies handling of sewage-related contamination and flood clean-up, as well as roofing work, which can be part of a comprehensive response when storm, leak or structural failure contributes to interior damage.
Customers frequently describe the company’s approach as punctual and responsive, and the business carries a high Google rating of 4.8 from 68 reviews. Review themes point to clear communication, helpful office support, and crews who work diligently to complete mitigation and clean-up tasks. Those recurring impressions suggest Advanced Restoration Group places an emphasis on keeping property owners informed throughout the restoration process, explaining necessary steps and following through until the immediate threats have been addressed.
In practice, Advanced Restoration Group aims to coordinate with property owners to outline the scope of work, the immediate measures required to stabilize a property, and the sequence of remediation tasks that follow. This collaborative focus helps homeowners and managers understand what to expect during water or fire damage response, from initial containment and drying through to sanitation and preparation for repairs. Clean-up and restoration work is presented as a process designed to restore habitability and protect the structure against further harm.
Overall, Advanced Restoration Group, LLC presents itself as a responsive, full-time restoration resource for people in the Wilmington area and surrounding communities. With 24/7 availability and a strong average customer rating, the company is positioned as a practical partner for managing water, fire, sewage and flood-related emergencies, and for addressing roofing issues that may be part of storm or leak damage scenarios.
Services Offered
Credentials & Certifications
- State Licensed
- Fully Insured
- IICRC CertifiedSelf-reported, not verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
Photos
Frequently Asked Questions
What services does Advanced Restoration Group, LLC offer?
Advanced Restoration Group, LLC offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Wilmington, DE area.
Does Advanced Restoration Group, LLC offer 24/7 emergency service?
Yes. Advanced Restoration Group, LLC is available 24 hours a day, 7 days a week for emergency response.
How is Advanced Restoration Group, LLC rated by customers?
Advanced Restoration Group, LLC holds 4.8/5 on Google from 68 reviews, 4.2/5 on Yelp.
Is Advanced Restoration Group, LLC licensed and insured?
Advanced Restoration Group, LLC states on its website that it is state licensed and insured. It also lists these certifications: IICRC Certified.
What areas does Advanced Restoration Group, LLC serve?
Advanced Restoration Group, LLC serves Wilmington, DE and the surrounding area, operating from 411 S Broadway, Pitman, NJ 08071.
How do I contact Advanced Restoration Group, LLC?
Call (856) 956-5699, visit their website, or request a free quote through Restoringly using the form on this page.
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