4.5
11 Reviews
4.5
On Google
24/7
Availability
2
Services Offered

Company Facts

City
Lowell, MA
Address
7 Littleton Rd Ste C, Westford, MA 01886
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.5/5 from 11 reviews across platforms.

Most Recent Reviews

Yas Farran
Jul 16, 2025

DO NOT CALL THIS COMPANY EXPECTING TO REACH THE NICE GUY WHO USED TO RUN THIS BUSINESS! Apparently it’s under new ownership, and bad ownership at that. Called them because I saw good reviews (then realized how old those good reviews were!) Spoke to “Lucas” on a Monday night, he came on Tuesday afternoon only to tell me he didn’t have the resources for the job. Mind you, he KNEW from the first 5 minutes he wasn’t able to do anything for us, but every time I asked him “so what’s the solution?” he hemmed and hawed as if he could actually do something. (Best part: the only equipment he showed up with was a moisture-detecting phone app on his iPhone that had 2% battery charge!) We, being desperate and worrying about the possibility of mold growth said “Ok” when he said he “knew a guy” who could help. In comes a big company that probably pays this guy to refer clients. As a courtesy I offered to pay for his time even though he used half of it to drive around and get gas while drinking the bottled water we gave him… he charged $300 for ABSOLUTELY NOTHING. Then, he never replied to texts asking for a receipt. Also, he’s creepy.

Holdon Lingrell
Mar 24, 2022

Mr King was very helpful in assisting with the cleanup and Remediation from water and mold damages. One thing that stood out to me the most was his professionalism in making sure everything was taken care of to the fullest extent. He didn't have to do this but he chose to so that we could have the best outcome. Much appreciated! Would recommend to anyone friends and family in Westford area

Shraddha Chakradhar
Jul 11, 2021

We didn’t have a chance to use this service, but we had a 25-minute conversation with Clay King about best ways we could treat our groundwater-soaked carpet in the basement. He patiently offered options for us (he and everyone he uses were booked up), and gave us pointers for next steps. If this is the service for no fees, I can only imagine what the paid service is like!

Lauren Wasinger
Jan 26, 2019

Clay came out to look at our basement bedroom that had serious groundwater infiltration. He was prompt, showing up within an hour of my 8 am call. He asked lots of questions, looked at everything and then advised me how to fix it myself because the cost of his services would be more than I paid for the carpet (for the record, the carpet was cheap; his services were not overly expensive) and then gave me additional advice about how to prevent a problem in the garage. All for free. He was truly professional, he went out of his way to give me advice and save me money, and he clearly knew his stuff. Fair, honest, prompt, responsive and very friendly. A true gem!

Jonathan Sweeney
Mar 7, 2018

As a plumber I always recommend clay for water damage remediation. He is a sign of relief in what can be a overwhelming situation.

About AAA Flood

AAA Flood is a water damage restoration provider located in Lowell, Massachusetts, with an office at 7 Littleton Rd Ste C, Westford, MA 01886. The company focuses on helping property owners recover from water incidents, and it maintains round the clock availability for emergencies. That 24 hour readiness is reflected in the business hours, which list the company as open 24 hours every day of the week. AAA Flood holds an average Google rating of 4.5 from 11 reviews.

Water damage restoration, the service AAA Flood offers, typically begins with an on site assessment to identify the source and extent of damage. For local property owners, the process often includes immediate mitigation steps to limit further harm, removal of standing water, and mechanical drying and dehumidification to stabilize affected materials. Cleaning and sanitation are commonly part of restoration workflows as well, since water events can introduce contaminants and odors that need professional attention. Restoration also generally involves monitoring moisture levels over time so that drying is complete and secondary problems, such as mold growth, are reduced.

Because water emergencies can escalate quickly, having a provider available at any hour matters to homeowners and businesses alike. AAA Flood advertises emergency availability around the clock, which allows property owners to initiate mitigation measures promptly when a pipe bursts, a leak develops, or a weather related event leads to flooding. Early response can reduce the volume of work required to restore a space and can help preserve personal belongings and building components.

When dealing with water damage, clear information about the steps that will be taken is important for property owners. Typical communications include explanation of the initial findings, the planned approach to extraction and drying, and what to expect in terms of timeline for remediation. Documentation of damage and drying progress is also a common part of restoration work, helping property owners keep track of the recovery process and make decisions about next steps.

The company’s listed address in Westford provides a local point of contact in the greater Lowell area, and the 24 hour schedule indicates preparedness to respond outside standard daytime hours. Prospective customers who want to understand how a water damage restoration provider like AAA Flood operates will often look for information about availability, the general sequence of restoration tasks, and evidence of customer satisfaction. The Google rating of 4.5 from 11 reviews offers one measurable piece of feedback from past clients.

Overall, AAA Flood presents itself as a locally based option for water damage restoration with continuous emergency availability. For property owners facing water related problems, the combination of around the clock hours and the focus on restoration work speaks to a service designed to address urgent situations and guide properties through the mitigation and drying phases of recovery.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State Licensed
  • Fully Insured

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

Photos

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Frequently Asked Questions

What services does AAA Flood offer?

AAA Flood offers water damage restoration, mold remediation in the Lowell, MA area.

Does AAA Flood offer 24/7 emergency service?

Yes. AAA Flood is available 24 hours a day, 7 days a week for emergency response.

How is AAA Flood rated by customers?

AAA Flood holds 4.5/5 on Google from 11 reviews, 5.0/5 on Yelp, a A grade from the Better Business Bureau.

Is AAA Flood licensed and insured?

AAA Flood states on its website that it is state licensed and insured.

What areas does AAA Flood serve?

AAA Flood serves Lowell, MA and the surrounding area, operating from 7 Littleton Rd Ste C, Westford, MA 01886.

How do I contact AAA Flood?

Call (978) 392-1895, visit their website, or request a free quote through Restoringly using the form on this page.

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