4.5
34 Reviews
4.5
On Google
24/7
Availability
3
Services Offered

Company Facts

Address
4600 Ruff Rd b, North Charleston, SC 29418
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.5/5 from 34 reviews across platforms.

Most Recent Reviews

IOP Escapes
Jan 7, 2026

We had a major pipe break during Christmas season. I called A&I first, and they left their Christmas party to come take care of our disaster. We will definitely use them again!

CME
Jan 7, 2026

As a frequent customer (Property Managenent), I am always confident that our residents will be well served. They arrive quickly, assess the situation and help me plan and execute the appropriate remediation for mold, water or fire damage. Detailed communication, including photos and itemized invoices are a bonus!

Denise DeBerardino
Sep 13, 2025

Geez, the way this review went originally didn’t let me speak. I’m not so interested in stars but customer service and I can honestly say I have NEVER had a better provider when I was in crisis. When I say crisis, my brand new construction home had a crappy installer of my very expensive refrigerator and he cut both water tubings to the water dispenser when he cut it out of the box. This by a GE monogram provider. So water leaked and leaked into my new house and down to the garage level . I finally saw there was an issue and GE did finally help but only with correction of that issue. A&I fire and water restoration came to our rescue and Chad E. was just incredibly efficient and just so nice kind. We are freaking out and he was there not to just supply remediation of this disaster in a new construction home, but took the time to explain what he was doing , guide and explained every step of the way. Such a nice manner this young man had. Didn’t rush or blow us off, he was patient and just polite and respectful. I told my husband , “ his mama should be proud.” My house and the ridiculous leak is still drying out but Chad saved us . I do have photos but I am hesitant to post. I need my warranty to do what it is supposed to. I would use these folks again in a heartbeat. Well, maybe only Chad .I only say that because he’s the only fellow I know. I’m guessing this company is 100% all the way!

Anna Grover
Aug 6, 2025

Myself and family would like to take a moment out of our day to recognize, Ryan Lear. From the time he introduced himself we knew he cared. He went over and above in helping us with our situation. Unfortunately, anymore it is so hard to find good communication skills with anyone that is looking for issues that is so very important to us. Not for Ryan. He listened ,answered every question to our understanding and took extreme care in his walk through to help locate where are issues were coming from. All I can say is any customer who gets Ryan, be rest assured you have the right person on the job. As for his company A&I Fire & Water Restoration, you are blessed to have an employee who goes beyond to make sure he leaves his customers with a peace that is so needed in times like this. Thank you so very much Ryan for your time and expertise. Sincerely, The Grover Family!

Stephanie Felder
Sep 24, 2024

We used A&I when our office flooded. I have nothing but great things to say about this company. Jake & Ron have been phenomenal during this process. They communicate well and do great quality work. Highly recommend and will be using them in the future.

About A&I Fire and Water Restoration

A&I Fire and Water Restoration provides emergency water and fire damage services to property owners in the Mount Pleasant area, with an operations address at 4600 Ruff Rd b, North Charleston, SC 29418. The company is available around the clock, every day of the week, and is listed with a 4.5 Google rating from 34 reviews. That combination of 24 hour availability and a strong local reputation reflects a focus on rapid response and steady communication when homes or businesses face sudden damage.

When water intrusion occurs, A&I Fire and Water Restoration concentrates on immediate mitigation to limit secondary problems for local property owners. Their water damage work typically begins with an assessment to identify affected areas, followed by extraction of standing water, controlled drying and dehumidification, and monitoring to ensure moisture levels return to safe ranges. These steps help protect building materials and personal property, and they reduce the risk of mold growth while preparing the site for any necessary repairs or restoration.

Fire damage restoration at A&I Fire and Water Restoration involves an initial inspection to determine the extent of structural and content damage, stabilization of affected areas, and removal of soot and debris. Restoration efforts commonly include cleaning and deodorization to address smoke residues and odors, content cleaning and packing when appropriate, and coordination of next steps to bring the property back to preloss condition. The goal in every fire situation is to limit further deterioration and to support an organized recovery process for owners and occupants.

Customers frequently highlight the company’s responsiveness and clear communication. Reviews indicate that teams arrive promptly, keep stakeholders informed throughout each phase of mitigation, and provide documentation that helps property owners and managers understand the work performed. That documentation often includes visual records and itemized details that can assist with planning and decision making. Property managers and residents alike report that timely intervention by A&I prevents escalation of damage and shortens the period of disruption.

Being available 24/7 is a central part of the firm’s approach to emergency services. Whether a water line failure, an overnight leak, or a fire incident, A&I emphasizes quick mobilization to secure the scene, limit damage, and begin restoration. This continuous availability is intended to reduce downtime for businesses and to restore a sense of normalcy for homeowners as efficiently as possible.

A&I Fire and Water Restoration brings a practical, customer-centered approach to recovery work in the Mount Pleasant and greater North Charleston area. With round the clock service, water and fire restoration capabilities, and a reputation for clear, documented communication, the company serves as a local resource for families, property managers, and business owners facing urgent property damage. For those seeking assistance after a loss, A&I is positioned to respond and to carry a restoration project through its initial mitigation stages and toward recovery.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

A&I Fire and Water Restoration photoA&I Fire and Water Restoration photoA&I Fire and Water Restoration photoA&I Fire and Water Restoration photoA&I Fire and Water Restoration photoA&I Fire and Water Restoration photo

Frequently Asked Questions

What services does A&I Fire and Water Restoration offer?

A&I Fire and Water Restoration offers water damage restoration, fire damage restoration, mold remediation in the Mount Pleasant, SC area.

Does A&I Fire and Water Restoration offer 24/7 emergency service?

Yes. A&I Fire and Water Restoration is available 24 hours a day, 7 days a week for emergency response.

How is A&I Fire and Water Restoration rated by customers?

A&I Fire and Water Restoration holds 4.5/5 on Google from 34 reviews, 1.8/5 on Yelp.

Is A&I Fire and Water Restoration licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for A&I Fire and Water Restoration. Ask them directly for proof before hiring.

What areas does A&I Fire and Water Restoration serve?

A&I Fire and Water Restoration serves Mount Pleasant, SC and the surrounding area, operating from 4600 Ruff Rd b, North Charleston, SC 29418.

How do I contact A&I Fire and Water Restoration?

Call (843) 720-4900, visit their website, or request a free quote through Restoringly using the form on this page.

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