4.2
18 Reviews
4.2
On Google
Daytime
Availability
1
Services Offered

Company Facts

City
Rockford, IL
Address
420 Buckbee St, Rockford, IL 61104
Business Hours
Monday8 AM–4:30 PM
Tuesday8 AM–4:30 PM
Wednesday8 AM–4:30 PM
Thursday8 AM–4:30 PM
Friday8 AM–4:30 PM
SaturdayClosed
SundayClosed

Reviews Across the Web

Aggregated rating of 4.2/5 from 18 reviews across platforms.

What customers mention most

From the 14 most recent Google reviews
Experience
clear communication8fast response7quality work5professional crew5highly recommended5accommodating service3
Services mentioned
home repairs6water damage restoration3mold removal3damage inspections3

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Victoria Mullen
Jul 30, 2026

After having a water leak that had caused damage to a few of my rooms, I chose A-1 Restoration. After meeting Jeff the owner I knew I picked the right company to do the job. This leak came and a very bad time in my life, I was going through health issues and also have a senior dog going through health issues and with him not able to go or be carried upstairs, we had to have the work be done around us. A-1’s crew were sensitive to my special needs. They were very professional, kind and considerate. This team truly made this miserable experience very bearable. The painters Tom and Adrian were personable and professional and took a lot of pride in their work. Dean the man of many trades, did a fantastic job on my flooring, very professional and kind man excellent at everything he touches.Mark also a man of many trades took extra steps and time to make everything easier on me. Troy the project manger, great with communication, always calls you back, listens to your needs and gets it done, very professional and understanding. I highly recommend A-1 Restoration, they show up when scheduled, professionals that take pride in their work and are caring and understanding to their customers. They made my house beautiful again! I truly appreciate this outstanding team!

Kila Hittenmiller
Jun 24, 2026

A1 did an amazing job restoring our main floor after a water leak. They removed a significant amount of subflooring and tile and replaced it with the new flooring we chose throughout the entire space- including many closet spaces and underneath all of our appliances. The quality of the work was excellent, and the finished result looks beautiful. Communication throughout the project was great. A1 was easy to reach and kept us updated every step of the way. Jeff responded back quickly when we asked him to come out for a quote and he was very on top of keeping up with changes to the estimate. Jeff made the process of working with our insurance company simple and stress-free. Everyone we worked with, including Troy and Dean, were friendly, professional, and very knowledgeable. Tom also did a beautiful job with the paint work, including the trim and kitchen walls. His attention to detail really helped bring everything together and completed the look of our newly renovated space. We truly appreciate the hard work and care everyone at A1 put into our project and would highly recommend them to anyone needing quality work done. I should have taken day time photos….but here we are :)

tammy tello
Apr 10, 2026

My experience with A1 Restoration was mixed ,but I appreciate the work that was put into addressing a difficult situation. I initially had a leak coming from my attic and later learned there was not enough ventilation, which resulted in mold.Unfortunately ,my insurance didn't cover this,so I paid out of pocket to have the mold removed,my attic redone,and new insulation installed.The job was expected to take about 4 days but ended up taking 8 days due to the products needing adjustment for my attic and some scheduling challenges with third-party contractors. Plus I had to take an extra day off from work due the scheduling of the third-party contractors.There was also limited notice when contractors were running late ,which made the process stressful. Overall ,while the project took longer then expected ,I apperciate the effort and hope future customers have a smooth experience.

Rob Gillette
Feb 16, 2026

Had a water loss and Jeff and his crew got right to work to get everything cleaned up and repaired quickly. Very professional and super friendly!! Highly recommended. Thanks A1 Restoration

son nguyen
Jan 9, 2026

Who ever wants to have A-1 restoration to do the job make sure you ask for the price first otherwise they will ripped you off

About A-1 Restoration

A-1 Restoration provides water damage restoration services from its Rockford, Illinois location at 420 Buckbee Street. The company presents itself as a local resource for homeowners and property managers who face water intrusion, whether from storms, plumbing failures, or other sources. Operating in the Rockford community, A-1 Restoration positions its expertise around the single focus listed, creating a straightforward option for residents who need help addressing moisture and its consequences.

Water damage can affect both the visible and hidden parts of a building, and property owners often need a clear plan to limit loss and reduce the risk of secondary problems. For local homeowners and business owners, timely action can reduce structural damage, limit staining and warping of materials, and cut down on the chance of long term deterioration. A-1 Restoration is presented as the local contact for people seeking assistance with these common water-related challenges.

Water damage restoration typically involves an initial assessment to determine where water has traveled, the extent of saturation, and which materials are affected. For local property owners, the steps that follow often include removing standing water, setting up drying and dehumidification equipment, cleaning affected surfaces and contents, and restoring conditions to a safe, dry state. A-1 Restoration’s service listing indicates that they assist with the full scope of water damage concerns that property owners commonly face, making practical remediation and recovery more manageable for clients in the Rockford area.

Practical considerations such as scheduling and access are important after a water event. A-1 Restoration maintains weekday business hours from Monday through Friday, 8 AM to 4:30 PM, and is closed on Saturdays and Sundays. Prospective customers should plan initial calls or visits during those hours. The office address at 420 Buckbee Street provides a physical point of contact within Rockford for arranging assessments or follow up.

Online community feedback for A-1 Restoration is reflected in a Google rating of 4.2 based on 18 reviews. That numerical rating gives a snapshot of how past customers have rated their experience, and it can help local property owners weigh options when selecting a restoration provider. Interested parties can consider that rating alongside other factors such as availability and the specific nature of the water damage they are facing.

For Rockford property owners dealing with moisture intrusion, A-1 Restoration offers a clear, localized option centered on water damage restoration. By focusing on this essential service and operating from a known address and weekday hours, the company aims to be a practical choice for residents and property managers who need help returning damp or water-affected spaces to a dry, usable condition.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Carpet Cleaning TechnicianVerified 2026-08-05
  • IICRC: Carpet Repair and Reinstallation TechnicianVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Odor Control TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

A-1 Restoration photoA-1 Restoration photoA-1 Restoration photoA-1 Restoration photoA-1 Restoration photoA-1 Restoration photo

Frequently Asked Questions

What services does A-1 Restoration offer?

A-1 Restoration offers water damage restoration in the Rockford, IL area.

Does A-1 Restoration offer 24/7 emergency service?

A-1 Restoration has not been confirmed as offering 24/7 emergency response. Check their business hours above or call them directly to confirm availability.

How is A-1 Restoration rated by customers?

A-1 Restoration holds 4.2/5 on Google from 18 reviews, 3.0/5 on Yelp, a A+ grade from the Better Business Bureau.

Is A-1 Restoration licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for A-1 Restoration. Ask them directly for proof before hiring.

What areas does A-1 Restoration serve?

A-1 Restoration serves Rockford, IL and the surrounding area, operating from 420 Buckbee St, Rockford, IL 61104.

How do I contact A-1 Restoration?

Call (815) 965-1119, visit their website, or request a free quote through Restoringly using the form on this page.

Contact this Pro

Get a quote directly from them.

Requesting quote from A-1 Restoration

Your info is only shared with this specific company.

Step 1 of 3: What's happening?

Takes under a minute