911 Restoration of Virginia Beach

911 Restoration of Virginia Beach is an outstanding and highly professional company that I would recommend to anyone and everyone. Hank and his team far exceeded every expectation. They moved quickly, their work was excellent - and they took care of every detail from start to finish. I want to give a special shout out to Greg, whose tireless efforts produce an amazing result. Not only did they bring full restoration after unexpected water damage, but I think it looks better than it did before we started! When water damage comes out of nowhere, it can be a very intimidating process. Greg oversaw every detail, including inspection, immediate water mitigation (extraction/drying), cleaning, sanitation, and final repair/reconstruction with excellence. He navigated the insurance process, and was so patient and kind every step of the way. He removed every bit of the intimidation factor - and that was priceless! Thank you, Greg and 911 Restoration! (Photos are attached of the before and after of the restoration work).

911 Restoration company in Newport News is the ultimate professional from the person who answers your initial call, to the technician and finally the main point of contact. They were attentive to detail and kept me abreast of pricing. I would definitely recommend 911 Restoration to anyone and I will definitely use them in the future (hopefully no time soon tho 😊)

I have had a wonderful experience with the team at 911 Restoration. Greg initially came out to survey the property and associated, initial damage, and explain the procedural steps moving forward, which put me at ease. He was professional, highly communicative, and I was able to go to him numerous times with any questions I had, no problem. Ron and Jason mitigated the water damage and were prompt, knowledgeable, communicative, approachable, respectful, and consistently hard-working. They displayed attention to detail throughout each step of the process and continually kept the area clean. They shared that they have a true heart for their work, which makes all the difference when undergoing an experience that feels burdensome until you have the right professionals in your corner. Finally, if I had any additional questions, I was able to speak with Hank directly and he answered those, as well as provided reassurance promptly and efficiently. I highly recommend 911 Restoration of Virginia Beach for all your restoration needs.

Outstanding service from start to finish! 911 Restoration in Virginia Beach exceeded our expectations in every way. The demolition and restoration work was done efficiently, safely, and with great attention to detail. A special thank you to Jason and Ron — they were professional, knowledgeable, and incredibly hardworking. They took the time to explain the process, kept the area clean, and made sure everything was done right. It’s rare to find a crew that’s this reliable and respectful of your property. If you’re looking for a company you can trust to do the job right the first time, I highly recommend 911 Restoration in Virginia Beach. We couldn’t be happier with the results!

I would like to thank Hank and Ron for their services while removing mold from our master bedroom. They were well organized and communicative through the entire process. They even helped me move the bed pieces into another room before they started. I highly suggest anyone who needs mold removed to use the services of 911 Restoration!