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911 Restoration of the Willamette Valley

Eugene, OR

Ranked #5 of 8 in Eugene, OR
4.8
36 Reviews
4.8
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
1480 35th St, Springfield, OR 97478
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.8/5 from 36 reviews across platforms.

Google Reviews
4.8
36 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
No verified BBB profile found

Most Recent Reviews

Nathan Platt
Jul 10, 2026

You seldom find honesty like 911 Restoration this day in age. Hand to my heart this is exactly how it happened. I got a quote from a different (but reputable) company in the area on some mold for a house our non-profit just purchased on the coast in Lincoln City ($3400 for some attic mold). Seemed reasonable enough, mold can be pretty damaging, expensive & dangerous (especially for our future guests). For good measure I contacted a few other companies to make sure the bid wasn’t too far off. I used the google “quote” feature that incorporated texts (super handy) and I got a reply within a few minutes from 911 Resto. He asked for some photos so I sent them on over. The gentleman texted me a bit later and asked a handful of questions including “do you want to save a ton of money and do it yourself? I’ll tell you how…” So, not only did they not make money on me, he guided me on what product they use, how to eliminate the problem. He sent me a text as long as this review! I was blown away he took time out if his day to help our company save $3300 (he didn’t even know it was for a non-profit). It seems that he didn’t help me for any other reason than that’s what he would have wanted if he was a customer. The textbook definition of integrity and I’m really impressed. If you want a fair assessment and above all honesty, they will not disappoint. -Nathan Platt

Maridel Armstrong
Jun 28, 2026

Dan & the team at 911 Restoration are the best. While going through a few rough days with a flooded bathroom they made it so much more bearable. So professional & kind.

brad boehme
Feb 11, 2026

This is the second time we have done business with Shane and Vanessa at 911 Restoration. The first time they did a wonderful, reasonably priced job restoring our bathroom floor after much water damage. Today, I asked them to investigate a ceiling leak. They arrived quickly, and accurately determined it was a minor plumbing issue with no water damage. Free of charge. They are a pleasure to do business with! I highly recommend them for any home restoration issues.

David Cook
Jan 26, 2026

I have used 911 restoration multiple times. They are always the best and come on short notice 24/7. By far the best restoration company in lane county Oregon!

Diane B
Oct 3, 2025

We called 911 Restoration after a blocked line caused a sewage backup in my daughter's bathroom. After getting an over-the-top estimate that included a lot of unnecessary work from another remediation company, a coworker at our insurance agency recommended 911 Restoration. They came out right away and did a wonderful job at a reasonable price. They really stuck with it until they were sure it was done right. Highly recommend.

About 911 Restoration of the Willamette Valley

911 Restoration of the Willamette Valley serves homeowners and business owners in the Eugene area from its Springfield location at 1480 35th St. The company offers water damage restoration and fire damage restoration and maintains around the clock availability for emergency calls, with 24 hour service every day of the week. That continuous availability is a central part of how the company presents itself to people facing urgent property problems.

When water damage strikes, affected property owners commonly need fast containment and drying to limit further loss. Water damage restoration typically involves emergency water removal, drying and dehumidification of affected spaces, and assessment of materials for salvageability. The goal is to stabilize conditions, reduce the chance of secondary problems such as mold growth, and help property owners understand next steps for repairs and recovery. 911 Restoration of the Willamette Valley offers these services to help local residents and businesses respond quickly when leaks, floods, or plumbing failures occur.

Fire damage restoration often requires a different set of responses, focused on addressing the effects of heat, smoke, and soot in addition to any water used to extinguish flames. Restoration for fire-affected properties generally involves cleaning of smoke and soot, odor reduction, and remediation of damaged materials, along with stabilization of the affected area so repairs can move forward safely. The work aims to make properties safe and more functional while property owners make decisions about reconstruction or replacement of damaged elements.

Customer feedback highlights several consistent themes about how people experience the company. Reviewers note responsiveness to emergency calls and regular availability, and they describe interactions as professional, considerate, and honest. Customers repeatedly mention clear communication, thorough assessments, and a willingness to help homeowners and businesses navigate difficult situations. Several reviews reflect repeat business and recommendations, indicating many clients felt the company handled their restoration needs effectively and with care.

Being based in the Willamette Valley, the company emphasizes serving the local community and helping people recover from common regional challenges, including water intrusion and fire incidents. The team approach communicated in customer comments suggests a focus on support throughout the restoration process, from initial emergency response to the stabilization and remediation phases. Local property owners can expect a partner that aims to make the recovery process more manageable during stressful circumstances.

With a 4.8 Google rating from 36 reviews and 24 hour availability for emergencies, 911 Restoration of the Willamette Valley positions itself as a locally accessible resource for water and fire damage recovery. Neighbors in Eugene and nearby communities who face urgent damage situations can reach out any time for immediate assistance and an on-site assessment to begin the path toward restoring their property.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

911 Restoration of the Willamette Valley photo

Frequently Asked Questions

What services does 911 Restoration of the Willamette Valley offer?

911 Restoration of the Willamette Valley offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Eugene, OR area.

Does 911 Restoration of the Willamette Valley offer 24/7 emergency service?

Yes. 911 Restoration of the Willamette Valley is available 24 hours a day, 7 days a week for emergency response.

How is 911 Restoration of the Willamette Valley rated by customers?

911 Restoration of the Willamette Valley holds 4.8/5 on Google from 36 reviews.

Is 911 Restoration of the Willamette Valley licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for 911 Restoration of the Willamette Valley. Ask them directly for proof before hiring.

What areas does 911 Restoration of the Willamette Valley serve?

911 Restoration of the Willamette Valley serves Eugene, OR and the surrounding area, operating from 1480 35th St, Springfield, OR 97478.

How do I contact 911 Restoration of the Willamette Valley?

Call (541) 207-9022, visit their website, or request a free quote through Restoringly using the form on this page.

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