4.6
122 Reviews
4.6
On Google
24/7
Availability
4
Services Offered

Company Facts

City
Ann Arbor, MI
Address
7757 Ronda Dr, Canton Township, MI 48187
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.6/5 from 122 reviews across platforms.

What customers mention most

From the 50 most recent Google reviews
Experience
Fast response20Professional staff17Thorough work15Clear communication14Caring and reassuring12Punctual and timely9Pricing concerns4Helped with insurance3
Services mentioned
Water damage cleanup26Basement flood cleanup15Detailed assessment and documentation8Mold remediation7Water extraction and drying5Reconstruction and restoration5Burst pipe response4

Counts show how many recent reviews mention each item. Aggregated from real customer reviews only.

Most Recent Reviews

Poppy Frey
Jul 25, 2026

911 restoration comes to the rescue. They have all the equipment you need when it comes to floods fire or any other disaster in my face they have the personnel and know how to get the job done. Highly recommended highly professional.!

Henry Haidous
Jul 24, 2026

Big shoutout to Kyle and the amazing team at 911 Restoration in Canton. They were super helpful when my basement flooded, quickly getting rid of the water and making me feel safe that no mold would grow. Thank you so much for your great work and support.

Suzan Gencyuz
Jul 24, 2026

Highly recommend 911 Restoration, they were quick to respond, and had our basement dry in no time. Kyle is fantastic!

Lexii0202
Jun 10, 2026

I wish I could get paid to do absolutely nothing. Waste of time, waste of money. All grown men mind you but can’t fix some counters that they took out

Sinan Uşşaklı
May 2, 2026

Highly recommended Zach, Josh, Jarred and their team was punctual, and from estimate to full remediation were methodogical and executed in most do-no-harm-unless-it-is-absolutely-required manner. With minimal costs and time something that with bad judgement could have been a very expensive and unnecessary work was completed. I appreciate the team.

About 911 Restoration of Metro Detroit

911 Restoration of Metro Detroit serves property owners in and around Ann Arbor, Michigan from an office listed at 7757 Ronda Dr, Canton Township, MI 48187. The company focuses on water damage restoration and fire damage restoration, positioning itself as an emergency resource for homes and businesses facing sudden loss. With a Google rating of 4.6 from 122 reviews, the business is presented as a local option for those needing prompt remediation and recovery services.

Water damage restoration typically begins with a rapid assessment to determine the source and extent of the intrusion. For local property owners this usually means extraction of standing water, controlled drying of wet materials, and monitoring to prevent secondary damage such as mold growth. The work often includes removing compromised materials, deploying drying equipment, and documenting conditions throughout the process so building components can be restored safely and efficiently once drying is complete. The goal in these steps is to stabilize the property and reduce the time and cost required for full recovery.

Fire damage restoration for homeowners and landlords generally addresses the visible and unseen effects of fire, smoke, and heat. That work can include cleaning soot from surfaces, deodorizing to address lingering smoke odor, and stabilizing structural elements affected by the event. Fire restoration also often involves careful documentation and coordination so smoke and soot residues do not cause ongoing damage, and so affected areas are prepared for any necessary rebuilding or repairs.

The company advertises 24 hour emergency availability, operating around the clock every day of the week. Review themes reflect that responsiveness and communication are important to customers, with many reviewers noting quick arrival, ongoing updates, thorough documentation, and assistance with insurance-related steps. A number of customers praised the team for a methodical, do-no-harm-unless-necessary approach that aimed to limit scope and costs when possible. At the same time, some feedback called attention to cost concerns, particularly for customers paying out of pocket rather than using insurance, so prospective clients may want to discuss pricing expectations up front.

For Ann Arbor area property owners facing water or fire emergencies, 911 Restoration of Metro Detroit presents itself as a readily available option focused on rapid response, stabilization, and coordination during stressful events. The company’s stated around-the-clock hours and the patterns reflected in customer feedback suggest an emphasis on timely action, clear communication, and documentation through the restoration process. Home and business owners considering their services can expect work aimed at reducing ongoing damage and preparing properties for the next phases of repair and recovery.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly
  • IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
  • IICRC: Applied Microbial Remediation TechnicianVerified 2026-08-05
  • IICRC: Applied Structural Drying TechnicianVerified 2026-08-05
  • IICRC: Commercial Drying SpecialistVerified 2026-08-05
  • IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
  • IICRC: Health and Safety TechnicianVerified 2026-08-05
  • IICRC: Odor Control TechnicianVerified 2026-08-05
  • IICRC: Water Damage Restoration TechnicianVerified 2026-08-05

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

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Frequently Asked Questions

What services does 911 Restoration of Metro Detroit offer?

911 Restoration of Metro Detroit offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Ann Arbor, MI area.

Does 911 Restoration of Metro Detroit offer 24/7 emergency service?

Yes. 911 Restoration of Metro Detroit is available 24 hours a day, 7 days a week for emergency response.

How is 911 Restoration of Metro Detroit rated by customers?

911 Restoration of Metro Detroit holds 4.6/5 on Google from 122 reviews, 1.7/5 on Yelp, a B grade from the Better Business Bureau.

Is 911 Restoration of Metro Detroit licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for 911 Restoration of Metro Detroit. Ask them directly for proof before hiring.

What areas does 911 Restoration of Metro Detroit serve?

911 Restoration of Metro Detroit serves Ann Arbor, MI and the surrounding area, operating from 7757 Ronda Dr, Canton Township, MI 48187.

How do I contact 911 Restoration of Metro Detroit?

Call (248) 289-7382, visit their website, or request a free quote through Restoringly using the form on this page.

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