4.6
122 Reviews
4.6
On Google
24/7
Availability
4
Services Offered

Company Facts

Address
7757 Ronda Dr, Canton Township, MI 48187
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.6/5 from 122 reviews across platforms.

Most Recent Reviews

Sinan Uşşaklı
May 2, 2026

Highly recommended Zach, Josh, Jarred and their team was punctual, and from estimate to full remediation were methodogical and executed in most do-no-harm-unless-it-is-absolutely-required manner. With minimal costs and time something that with bad judgement could have been a very expensive and unnecessary work was completed. I appreciate the team.

Daphne Root
Mar 24, 2026

911 Restoration has been a blessing to work with. After a previous company did things improperly- Zach, Jared, and Josh came in and saved us. Within days, they had everything torn out and dried up, and have been amazing at communicating every step of the way. Everything was documented super well, and explained super well to us. They've been working awesome with our insurance, which makes it even easier. Thank you guys so much, and I'm glad to be using you for repairs and future issues too.

Seth Moore
Feb 16, 2026

I could not be more appreciative of Zach and his team. When my house flooded I was terrified and freaking oh and despite having little to no communication with my insurance company and being on edge through this whole ordeal, Zach has been communicative, reassuring, and I wholeheartedly trust him with my house. Truly the best person to call.

Dave Pruneau
Feb 5, 2026

Jared and Josh were a great team. They arrived with equipment 30minutes after my initial call. They were here every day, even if it was to just check in. They explained every step in the process. I recommend them highly.

Raquel Vargas
Jan 28, 2026

Five stars isn't enough for the service we received from Zach B. at 911 Restoration. After being stood up twice by another company, Zach truly came to the rescue and exceeded our (very high) expectations. I called this morning regarding water damage and potential mold concerns in our basement. Not only was Zach ready to come out immediately, but he graciously adjusted his schedule to meet us later in the day once we were off work. His professionalism, deep industry knowledge, and "customer-first" attitude were evident from the moment he arrived. He was incredibly thorough, provided expert recommendations, and spoke with genuine pride about his company's work. It is rare to find this level of expertise combined with such great personality. Zach is hands-down the best Project Manager we’ve ever worked with. Because of him, 911 Restoration is now our go-to for any future needs. We cannot recommend them—and Zach—highly enough! Thank you Zach!!! Raquel & Pierre.

About 911 Restoration of Metro Detroit

911 Restoration of Metro Detroit serves property owners in and around Ann Arbor, Michigan from an office listed at 7757 Ronda Dr, Canton Township, MI 48187. The company focuses on water damage restoration and fire damage restoration, positioning itself as an emergency resource for homes and businesses facing sudden loss. With a Google rating of 4.6 from 122 reviews, the business is presented as a local option for those needing prompt remediation and recovery services.

Water damage restoration typically begins with a rapid assessment to determine the source and extent of the intrusion. For local property owners this usually means extraction of standing water, controlled drying of wet materials, and monitoring to prevent secondary damage such as mold growth. The work often includes removing compromised materials, deploying drying equipment, and documenting conditions throughout the process so building components can be restored safely and efficiently once drying is complete. The goal in these steps is to stabilize the property and reduce the time and cost required for full recovery.

Fire damage restoration for homeowners and landlords generally addresses the visible and unseen effects of fire, smoke, and heat. That work can include cleaning soot from surfaces, deodorizing to address lingering smoke odor, and stabilizing structural elements affected by the event. Fire restoration also often involves careful documentation and coordination so smoke and soot residues do not cause ongoing damage, and so affected areas are prepared for any necessary rebuilding or repairs.

The company advertises 24 hour emergency availability, operating around the clock every day of the week. Review themes reflect that responsiveness and communication are important to customers, with many reviewers noting quick arrival, ongoing updates, thorough documentation, and assistance with insurance-related steps. A number of customers praised the team for a methodical, do-no-harm-unless-necessary approach that aimed to limit scope and costs when possible. At the same time, some feedback called attention to cost concerns, particularly for customers paying out of pocket rather than using insurance, so prospective clients may want to discuss pricing expectations up front.

For Ann Arbor area property owners facing water or fire emergencies, 911 Restoration of Metro Detroit presents itself as a readily available option focused on rapid response, stabilization, and coordination during stressful events. The company’s stated around-the-clock hours and the patterns reflected in customer feedback suggest an emphasis on timely action, clear communication, and documentation through the restoration process. Home and business owners considering their services can expect work aimed at reducing ongoing damage and preparing properties for the next phases of repair and recovery.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Smoke Odor Removal
Deep cleaning and deodorization.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

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Frequently Asked Questions

What services does 911 Restoration of Metro Detroit offer?

911 Restoration of Metro Detroit offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Ann Arbor, MI area.

Does 911 Restoration of Metro Detroit offer 24/7 emergency service?

Yes. 911 Restoration of Metro Detroit is available 24 hours a day, 7 days a week for emergency response.

How is 911 Restoration of Metro Detroit rated by customers?

911 Restoration of Metro Detroit holds 4.6/5 on Google from 122 reviews, 1.7/5 on Yelp, a B grade from the Better Business Bureau.

Is 911 Restoration of Metro Detroit licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for 911 Restoration of Metro Detroit. Ask them directly for proof before hiring.

What areas does 911 Restoration of Metro Detroit serve?

911 Restoration of Metro Detroit serves Ann Arbor, MI and the surrounding area, operating from 7757 Ronda Dr, Canton Township, MI 48187.

How do I contact 911 Restoration of Metro Detroit?

Call (248) 289-7382, visit their website, or request a free quote through Restoringly using the form on this page.

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