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Reviews Across the Web
Aggregated rating of 4.9/5 from 80 reviews across platforms.
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From the 50 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
After the major storms last week, I had some water intrusion and immediately called Eric at 911 Restoration. Over the years I’ve needed their services at a few of my residences, and they’ve always shown up with the same professionalism and urgency. They’ve taught me that when it comes to water leaks and damage, the key is to be proactive. Eric quickly dispatched his team led by Emilio. They came out right away, tested the affected areas, and set up four blowers and a dehumidifier to dry everything out. They checked back in two days later and after five days completed their final moisture readings — everything came back dry. Because of work commitments I wasn’t able to be home during the process, but I had complete trust letting the team access the house remotely to do their work. Huge thanks to Eric, Emilio, and Ricky. I can’t say enough good things about this team at 911 Restoration — responsive, professional, and people you can trust when you need them most.
I called in the morning and they promised to call back in an hour. I never heard back from them. I called again in the afternoon and was told again I'd get a call back within a few minutes but never heard back. Went with another company.
I noticed my crawl space was flooded after heavy rain and called 911 Restoration. Eric quickly set up a time next day to get his crew out to check the damage and give me a quote. They came on time and checked out the space. They were very honest and told me not to worry about the standing water. It was rain water and no mold was found. I would 100% recommend 911 restoration if you have any concerns about water damage or mold in your house.
These guys (Emilio & Ruben) showed up on time. They did excellent work. And then cleaned up adequately when done!
Eric with 911 Restoration was prompt to answer our need when we had a leak in the attic. He had a crew out quickly, and Isaih and David were prompt with sound advice. Their recommendation was honest. Thank you!
About 911 Restoration of East Dallas
911 Restoration of East Dallas is a restoration company based in Dallas, Texas, with a physical location at 4111 US-80 #492, Mesquite, TX 75150. The firm lists water damage restoration and fire damage restoration among its core services. Operating from a central location in the Dallas area, the company positions itself as a resource for local property owners who face sudden damage and need professional assistance to begin the recovery process.
The business is available 24 hours a day, seven days a week, and is expressly available for emergencies. Its published hours show it is open around the clock every day of the week, so property owners can access support at any hour. That continuous availability is a defining operational detail and is relevant for anyone confronting an urgent situation that cannot wait for regular daytime hours.
Water damage restoration generally involves a sequence of steps that begin with an assessment to determine the source and extent of water intrusion, followed by extraction of standing water, controlled drying and dehumidification, and monitoring to confirm that moisture levels have returned to acceptable ranges. For local property owners, these activities reduce the risk of secondary problems such as mold growth and progressive structural deterioration. The company lists this service among its offerings, which means it is positioned to help property owners through those stages when water impacts a home or other structure.
Fire damage restoration covers the range of recovery tasks that follow a fire event, and for property owners this often includes initial stabilization, removal of charred debris, cleaning of soot and smoke residue, deodorization to address lingering odors, and assessments of structural elements and contents for salvageability. Fire-related work frequently overlaps with other trades and repairs, so restoration efforts often focus on returning a property to a safe and habitable condition while coordinating necessary next steps. The company highlights this service as part of its capability set.
Customer sentiment is reflected in a Google rating of 4.9 based on 80 reviews, indicating a high level of satisfaction among reviewers. That aggregated score suggests consistent positive feedback across a substantial number of customers. The rating can help prospective clients gauge how the company has performed for others in the community, alongside the specifics of its service offerings and round the clock availability.
For property owners in and around Dallas who require assistance after a water or fire incident, 911 Restoration of East Dallas can be contacted through its listed location at 4111 US-80 #492, Mesquite, TX 75150, and it is available for emergency response at any hour. The combination of focused service areas, continuous availability, and a strong Google rating are key facts to consider when evaluating restoration options for urgent property damage.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC: Fire and Smoke Damage Restoration TechnicianVerified 2026-08-05
- IICRC: Odor Control TechnicianVerified 2026-08-05
- IICRC: Water Damage Restoration TechnicianVerified 2026-08-05
- IICRC CertifiedSelf-reported, not verified by Restoringly
Photos
Frequently Asked Questions
What services does 911 Restoration of East Dallas offer?
911 Restoration of East Dallas offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Dallas, TX area.
Does 911 Restoration of East Dallas offer 24/7 emergency service?
Yes. 911 Restoration of East Dallas is available 24 hours a day, 7 days a week for emergency response.
How is 911 Restoration of East Dallas rated by customers?
911 Restoration of East Dallas holds 4.9/5 on Google from 80 reviews, 4.9/5 on Yelp.
Is 911 Restoration of East Dallas licensed and insured?
Restoringly has not verified licensing or insurance for 911 Restoration of East Dallas, but the company lists these certifications: IICRC Certified. Ask them directly for proof of license and insurance before hiring.
What areas does 911 Restoration of East Dallas serve?
911 Restoration of East Dallas serves Dallas, TX and the surrounding area, operating from 4111 US-80 #492, Mesquite, TX 75150.
How do I contact 911 Restoration of East Dallas?
Call (469) 398-2841, visit their website, or request a free quote through Restoringly using the form on this page.
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