4.9
52 Reviews
4.9
On Google
24/7
Availability
3
Services Offered

Company Facts

Address
4913 Chastain Ave #35, Charlotte, NC 28217
Business Hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews Across the Web

Aggregated rating of 4.9/5 from 52 reviews across platforms.

Google Reviews
4.9
52 reviews
Yelp
No verified Yelp profile found
Better Business Bureau
No verified BBB profile found

Most Recent Reviews

Christie Salazar
Apr 23, 2026

704 Restore was wonderful to work with during a very stressful time! Andy went above and beyond as we navigated the process of clean up and restoration. It was clear from our first meeting that we were in good hands and that Andy was going to help us navigate the process! Andy and his crew are honest and trustworthy. They worked hard and finished the job. Can’t recommend him enough! Hoping we never need his services again but he’d be my first call if I ever did. He made working with our insurance a manageable process.

Jill Nacke
May 12, 2025

We had a pipe that clogged that created quite the water problem as the water from the clogged pipe went behind the wall instead of where we could visually see the water. Our neighbor, who just went through their own water pipe breakage, told us to call Andy. The best advice we have ever listened to! Andy worked with our insurance company, coordinated the contractors for both the demolition and reconstruction. He literally took the stress away! I highly recommend 704 Restore for any type of home issue you are having. If you are looking for an honest/knowledgeable project manager for your home/insurance repair, you cannot go wrong with 704 Restore!!

Navreet Singh
Apr 23, 2025

Andy is one of the best contractors I have had the privilege of working with! I woke up at 5am before work to my downstairs being completely flooded and contacted him and he responded and was on site within 2 hours. He went above and beyond by helping me deal with my insurance company, leak detection reports and even mitigating issues with my HOA that was responsible for the roof leak. He provided prompt answers and was always a text or phone call away throughout my 4-6 weeks of nightmare dealing with HOA to get my house restored. Andy was a true lifesaver during a very stressful situation and made sure to communicate effectively and alleviate any anxiety and stress. I will be using his services for every project moving forward as a homeowner and have referred him to all of my friends and family!

Micah H
Apr 22, 2025

Ran into a little distress during hurricane Debby in August of ‘24. Andy with 704Restore not only got my house back in order but ensured I didn’t get low balled by my insurance company (and they tried). Very timely service, great communication and no hassles. Work was delivered on time and on budget across multiple disciplines. I’ll definitely use 704Restore again for my home remodeling needs. Highly recommend them.

Nowrath Pradhan
Apr 16, 2025

We had a great experience working with 704 restore. They were incredibly knowledgeable and professional throughout the entire process. Their team worked directly with our insurance company, which made things so much easier and less stressful for us. They handled everything from documentation to negotiating fair coverage, and ensured our home repairs were done correctly and on time. I highly recommend them to anyone needing support navigating insurance claims for home repairs. Truly a trustworthy and efficient team!

About 704 Restore

704 Restore is a Charlotte based restoration specialist serving homeowners and property managers from its location on Chastain Avenue. The company focuses on returning properties to safe, livable condition after damaging events, with services that include water damage restoration, mold remediation and fire damage restoration. Their Google Business listing also identifies storm and flood recovery among the types of damage they address, reflecting a broad readiness to respond to a range of residential and light commercial losses.

Available around the clock, 704 Restore maintains 24 hour availability for emergency calls every day of the week. That immediate-access approach is a frequent theme in customer feedback, with many noting fast response times and an ability to mobilize crews quickly after leaks, storms or other urgent situations. For local property owners, that means help can arrive outside usual business hours to begin mitigation, limit further damage and begin the documentation process needed to move toward recovery.

When water damage occurs, the company provides the core steps that property owners typically need, from initial assessment and mitigation through drying and repair coordination. Technicians evaluate affected areas, remove standing water, set up drying equipment and monitor moisture levels until structures and contents reach safe thresholds. They also work to control the affected area and keep occupants informed about the schedule, scope and expected outcomes of the drying and restoration work.

Mold remediation services focus on identifying mold growth, controlling spread and returning indoor environments to healthier conditions. That work generally includes assessment of contamination, containment to prevent cross contamination, removal of affected materials where necessary and thorough cleaning of remaining surfaces. Along the way, the team documents conditions and treatments, and communicates with homeowners about steps to reduce recurrence after remediation is complete.

Fire damage restoration at 704 Restore encompasses cleanup and stabilization of spaces affected by fire, smoke and soot, as well as coordination for reconstruction of damaged areas. The process typically begins with securing the property, assessing structural and cosmetic damage, and performing soot removal and odor control measures. Throughout fire response and repair, the company works with property owners to prioritize salvageable items and restore the home in a sequence that minimizes disruption to daily life.

Customers consistently highlight clear communication, timely service and help navigating insurance interactions as strengths of the team. With a Google rating of 4.9 based on 52 reviews, 704 Restore presents itself as a locally focused restoration partner that emphasizes responsiveness and thorough documentation. Homeowners in Charlotte who need emergency assistance or scheduled restoration services can find them at 4913 Chastain Ave #35, Charlotte, NC 28217, with staff available 24 hours every day to respond to urgent needs.

Services Offered

Water Damage Restoration
Extraction, drying, and repair.
Fire Damage Restoration
Structural repair and cleanup.
Mold Remediation
Safe removal and prevention.

Credentials & Certifications

  • State LicensedNot verified by Restoringly
  • Fully InsuredNot verified by Restoringly

IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.

We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.

Photos

704 Restore photo

Frequently Asked Questions

What services does 704 Restore offer?

704 Restore offers water damage restoration, mold remediation, fire damage restoration in the Charlotte, NC area.

Does 704 Restore offer 24/7 emergency service?

Yes. 704 Restore is available 24 hours a day, 7 days a week for emergency response.

How is 704 Restore rated by customers?

704 Restore holds 4.9/5 on Google from 52 reviews.

Is 704 Restore licensed and insured?

Restoringly has not yet verified licensing, insurance, or certifications for 704 Restore. Ask them directly for proof before hiring.

What areas does 704 Restore serve?

704 Restore serves Charlotte, NC and the surrounding area, operating from 4913 Chastain Ave #35, Charlotte, NC 28217.

How do I contact 704 Restore?

Call (704) 201-6397, visit their website, or request a free quote through Restoringly using the form on this page.

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