Company Facts
Reviews Across the Web
Aggregated rating of 3.9/5 from 28 reviews across platforms.
What customers mention most
From the 20 most recent Google reviewsCounts show how many recent reviews mention each item. Aggregated from real customer reviews only.
Most Recent Reviews
A few years ago, my basement flooded with sewer water. It contaminated everything. One call, and I had a team of professionals, at my house, within 30 min. They were so compassionate, let me have my "freak out" moment, and came in like a tornado determined to get everything dried and then assessed the damage. After they completed all they had to do, they worked with my insurance company to explain why they did each step, and how it was important to the safe cleanup of my home. The process of losing half your home can be very expensive, and since I am a banker by trade, I had no idea what all was involved in both the safe mitigation and the rebuild portion of this process. I realized, at that time, I had no clue what my insurance was going to cover, and how slow they could be. After speaking with my adjuster and reading what they would pay for, I was more confused than ever. (I also was sharing a bed with a lanky child who liked to put his toes in my ribs, so I was exhausted.) Laura walked me through each line item, explained it and also jumped in to help bridge the gap with my adjuster. What I learned from Laura and the team was that they believe in what they do, and want to leave the world better than it was yesterday. They took so much pressure off of me, at a time I thought my head and heart might explode, that I was able to keep up with most of my 'normal life' while navigating the loss of half of my home. Then she gave me back my home!
Laura referred me to client and their family in an emergency situation that she helped remediate their home. Laura absolutely went above and beyond what her scope of work was needed, and helped navigate a trauma in the home with, thoughtfulness, compassion, all in a timely efficient manor. If you need the get it done company Laura and her team an excellent! Thank you for making this families life less stressful! 100 percent recommend!
When we were almost done with having our restoration done from our main bathroom flooding we had a nasty storm come in and knock at 50 foot pine tree into the yard and it took out our fence! 406 Disaster Response came in and patched up the fence so the neighbors pups could still play. They brought in their crew and got the tree cleaned up in no time so our littles could be back outside in the yard to play. When they were finishing our restoration they made sure everything was anchored for us and safe for all the kids. We had 3 different incidents occur in a short time and every time they took care of us! Highly recommend. Very professional. Very compassionate company. Wasn't disappointed at all. Will always call them when in a pickle and recommend every time.
One of the worst customer service experiences of my life. Do your research and see how frequently they’re in court, suing customers for overcharging them outside of what insurance will pay for things like “administration fees” and changing the bill without you approving it first. Claimed that they couldn’t discuss with insurance directly as it’s “illegal” even though all of my other contractors could and were willing. What was an absolutely traumatic event for us ended up so much more complex and devastating having to deal with 406. And finding out so many others had the same experience after the fact made us feel so defeated. The worst is she doesn’t even care the spot that that has put our family in or the irony of being called a “restoration company” when they did more damage than restoring. I’ll never forget the way she spoke with us on the worst chapter of our lives.
When we were preparing to sell our house, we contacted 406 Disaster Response to help with some carpet cleaning and other cleaning and let me tell you, that carpet was super clean and the team was very nice and they were such hard workers. After we moved we had a water issue reported to us by a realtor showing our house and I contacted 406 to see if they could go check out the issue and let me know what the issue was. They went over immediately and fixed the issue without hesitation!! It felt so good being 1,000 miles away and knowing that the issue was resolved. Very thankful for the team at 406 Disaster Response! Thank you!! ☺️
About 406 Disaster Response
406 Disaster Response is a restoration company based in Billings, Montana, operating from 1943 Main St. The business focuses on water damage restoration and fire damage restoration for local property owners. It maintains weekday hours, open Monday through Friday from 7:30 AM to 4:30 PM, and is closed on Saturdays and Sundays. On Google the company has an average rating of 3.9 based on 28 reviews.
Water damage restoration typically begins with a thorough assessment of affected areas to determine the source and extent of water intrusion. For homeowners and business operators that need this work, the process generally includes water extraction, controlled drying and dehumidification, moisture mapping to verify affected materials, and removal of unsalvageable building materials. Technicians commonly address sanitation and odor control needs, and document conditions and repairs so property owners can understand what was done and why. These steps aim to restore living or working spaces to a dry, safe condition and to help prevent secondary problems such as mold growth.
Fire damage restoration involves a different set of priorities, but similar attention to assessment and stabilization. After a fire incident, work typically begins with evaluating structural integrity and the extent of smoke, soot and heat damage. Restoration activities usually include removal of debris and soot, cleaning and deodorization of salvageable materials, and addressing water damage that often accompanies firefighting efforts. The goal is to stabilize the property, remediate visible damage, and prepare areas for any necessary repairs or rebuilding. For many property owners, documenting damage and creating a clear scope of work are important parts of this phase.
Operating from a central location on Main Street in Billings, 406 Disaster Response serves local residents and property managers who need restoration services. The office hours make it possible for customers to visit or schedule consultations during typical business hours, Monday through Friday from 7:30 AM to 4:30 PM. The company’s online presence shows a 3.9 average rating from 28 reviewers, reflecting the experiences shared by past clients.
Restoration work often involves coordination with other parties that property owners rely on, such as insurance adjusters, contractors and cleaning specialists, and the services provided by a restoration provider are commonly part of that larger recovery process. For people facing water intrusion or the aftermath of a fire, the focus of restoration professionals is generally on quickly assessing conditions, mitigating ongoing damage, and creating a plan for cleanup and recovery tailored to the particular property.
Those seeking restoration assistance in Billings can visit 406 Disaster Response at 1943 Main St during weekday business hours to learn more about the company’s water and fire mitigation services and to discuss needs specific to their property. The company presents itself as a local option for property owners who require professional intervention after water or fire incidents.
Services Offered
Credentials & Certifications
- State Licensed
- Fully Insured
- IICRC Certified FirmVerified against the official IICRC registry on 2026-08-05
- IICRC CertifiedSelf-reported, not verified by Restoringly
Photos
Frequently Asked Questions
What services does 406 Disaster Response offer?
406 Disaster Response offers water damage restoration, fire damage restoration, mold remediation, smoke damage removal in the Billings, MT area.
Does 406 Disaster Response offer 24/7 emergency service?
406 Disaster Response has not been confirmed as offering 24/7 emergency response. Check their business hours above or call them directly to confirm availability.
How is 406 Disaster Response rated by customers?
406 Disaster Response holds 3.9/5 on Google from 28 reviews, 2.3/5 on Yelp.
Is 406 Disaster Response licensed and insured?
406 Disaster Response states on its website that it is state licensed and insured. It also lists these certifications: IICRC Certified.
What areas does 406 Disaster Response serve?
406 Disaster Response serves Billings, MT and the surrounding area, operating from 1943 Main St, Billings, MT 59105.
How do I contact 406 Disaster Response?
Call (406) 534-2900, visit their website, or request a free quote through Restoringly using the form on this page.
Contact this Pro
Get a quote directly from them.
Requesting quote from 406 Disaster Response
Your info is only shared with this specific company.
Step 1 of 3: What's happening?
Takes under a minute