Company Facts
Reviews Across the Web
Aggregated rating of 4.8/5 from 199 reviews across platforms.
Most Recent Reviews
24/7 Flood and Fire was quick to be onsite and resolve the issue. Everyone involved in the cleanup was efficient, professional and punctual. I recommend calling 24/7 for help if you are ever in a situation requiring mitigation and clean-up from water or fire damage.
We contacted Jason and 24/7 Fire and Flood after suffering water damage from a burst pipe. He was very responsive, and Johnathan and Earl did a great job overseeing the water damage mitigation and restoration phases respectively. 24/7 directly communicated with our insurance company which was a huge help. While I hope not to require their services again, I cannot recommend them highly enough.
Noticed water damage in a wall one evening and 24/7 was out the next morning to help. John determined the cause and recommended working through my roofing contractor. Service was prompt, professional and greatly appreciated.
24/7 Flood and Fire was a true lifeline for our home. We hired a big-name company for a Repipe of old Quest/PEX pipes - turns out they weren't "specialists" at all. Due to that incomplete/incompetent job, we called 24/7 Flood and Fire for a mold inspection of our crawlspace. During the inspection, Ryan alerted us to 2 active leaks. We didn't know who we could trust for plumbing at that point, so 24/7 referred us to Homeservice Plumbers, and Plumber Brandon was out within an hour (a Saturday morning). 24/7 takes pride in its work. Everyone is prompt, knowledgeable, easy to communicate with. Thank you, Ryan and Jason
When we returned from holiday, we found that our hot water heater had leaked, leaving our basement and garage a hot, soggy, dripping mess of water and condensation. 24/7 Flood and Fire had a team at our house within 2 hours of my call. They worked until almost midnight to remove water and damaged carpet from our house and set up blowers/heaters. They arranged to have our personal items removed to allow for cleaning and removal of wet drywall. Remington did daily checks to ensure the wood frame dried properly. Jason and the team were very professional and the communication was amazing throughout this entire process. I highly recommend 24/7 Flood & Fire.
About 24/7 Flood & Fire
24/7 Flood & Fire is a full-service water and fire damage mitigation and restoration company based in the Tacoma, Washington area, with an office at 3414 A St SE Unit 104, Auburn, WA 98002. The company focuses on helping local homeowners and property managers recover from water intrusion and fire-related losses. Their Google Business listing describes them as full-service for both mitigation and restoration, and they carry a strong customer reputation reflected in a 4.8 rating from 199 reviews.
Emergency availability is a central part of the company’s offering. 24/7 Flood & Fire is available around the clock for emergencies, with business hours listed as open 24 hours every day. Customers commonly note an ability to respond quickly and to work on urgent tasks outside normal business hours. That responsiveness is paired with an emphasis on timely on-site assessment and immediate mitigation steps to limit further damage until longer term repairs can begin.
For water damage restoration, the company provides the kinds of services local property owners need after leaks, burst pipes, or appliance failures. Typical actions include rapid water removal and extraction, placement of drying equipment such as blowers and heaters, evaluation of affected materials and contents, and interim measures to prevent secondary issues like mold growth. Inspecting the extent of moisture intrusion and identifying ongoing leaks or plumbing problems is part of helping homeowners understand the scope of necessary repairs and prevention steps.
When a fire affects a property, 24/7 Flood & Fire addresses both the visible destruction and the hidden impacts of smoke and soot. Fire damage services generally involve initial stabilization and securing of the structure, cleaning and removal of soot and smoke residues, deodorization, and coordination of repair and rebuild work to restore affected areas. The company’s restoration approach aims to move projects from mitigation through reconstruction when needed, returning spaces to usable condition while managing the logistics that follow a fire loss.
Customer feedback highlights clear communication and practical support throughout the restoration process. Reviewers commonly praise prompt arrival, organized crews, and helpful explanations of next steps. Several accounts note assistance with belongings, removal of damaged materials, and coordination with other parties involved in recovery. Customers also describe receiving practical advice for preventing future issues, and appreciation for the company’s willingness to work late or to accommodate urgent timelines during stressful situations.
Serving Tacoma and nearby communities, 24/7 Flood & Fire positions itself as a reliable resource for homeowners facing water or fire emergencies. The company’s round-the-clock availability, full-service capacity for mitigation and restoration, and high customer rating reflect an emphasis on rapid response and steady support through recovery. For anyone dealing with water intrusion or fire damage, the business offers emergency assistance and a path from immediate mitigation to restoration.
Services Offered
Credentials & Certifications
- State LicensedNot verified by Restoringly
- Fully InsuredNot verified by Restoringly
IICRC certification: Not verified. We could not confirm this company in the official IICRC registry.
We have not yet verified licensing or insurance for this company. Ask them directly for proof of license and insurance before hiring.
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Frequently Asked Questions
What services does 24/7 Flood & Fire offer?
24/7 Flood & Fire offers water damage restoration, fire damage restoration, mold remediation in the Tacoma, WA area.
Does 24/7 Flood & Fire offer 24/7 emergency service?
Yes. 24/7 Flood & Fire is available 24 hours a day, 7 days a week for emergency response.
How is 24/7 Flood & Fire rated by customers?
24/7 Flood & Fire holds 4.8/5 on Google from 199 reviews, 4.4/5 on Yelp.
Is 24/7 Flood & Fire licensed and insured?
Restoringly has not yet verified licensing, insurance, or certifications for 24/7 Flood & Fire. Ask them directly for proof before hiring.
What areas does 24/7 Flood & Fire serve?
24/7 Flood & Fire serves Tacoma, WA and the surrounding area, operating from 3414 A St SE Unit 104, Auburn, WA 98002.
How do I contact 24/7 Flood & Fire?
Call (888) 365-3566, visit their website, or request a free quote through Restoringly using the form on this page.
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